
Customer Success Manager
2 weeks ago
REVE Chat
is looking for
Customer Success Manager
Job Description / Responsibility
Job Summary:
REVE Chat Limited is looking for a proactive and client-focused
Customer Success Manager
to ensure customer satisfaction and smooth onboarding of our chat and messaging solutions. The ideal candidate should have
moderate knowledge of software platforms and SaaS products
, with strong communication skills and a passion for helping clients achieve success.
Key Responsibilities:
- Build and nurture long-term relationships with strategic accounts across EMEA, APAC and the Americas
- Lead smooth onboarding, setup and training for new customers on REVE Chat's SaaS platform
- Monitor product usage and engagement; proactively reach out to customers showing low adoption or at risk of churn
- Collect, synthesize and share customer feedback with Product, Engineering and Support teams
- Coordinate with Support and Technical Services to resolve issues within SLA targets
- Identify upsell and expansion opportunities, and work with Sales to close renewals
- Prepare and deliver quarterly business reviews, success plans and best-practice recommendations
-
Specialist Customer Success
2 weeks ago
Dhaka, Dhaka, Bangladesh TV HUT Full time ৳150,000 - ৳200,000 per yearCompany Overview:A local retail SBU of a SG-based appliances business that specializes in high-quality home appliances retail experience. As we grow, we're seeking a dedicated Customer Success Specialist to ensure smooth customer interactions and maintain high satisfaction levels.Position Overview:As a Customer Success Specialist, you'll drive customer...
-
Dhaka, Dhaka, Bangladesh Optimizely Full time $90,000 - $120,000 per yearAt Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our...
-
Dhaka, Dhaka, Bangladesh Bdjobs Full time ৳600,000 - ৳1,200,000 per yearJob Description / ResponsibilityEstablish clear client retention goalsAssist customers with setting up and navigating web applicationsPromote the value of the productUpsell services and products with the brand imagePromote value through customer experienceReview customer complaints and concerns and seek to improve the customer experienceDevelop and execute...
-
Customer Relationship Executive
2 weeks ago
Dhaka, Dhaka, Bangladesh SkillersZone LLC Full time ৳600,000 - ৳1,200,000 per yearCompany DescriptionSkillerszoneis a growth-oriented B2BDigital Marketing Agency. Our commitment to transforming businesses is ingrained in our tradition. We deliver results with expertise and passion, providing consistent ROI growth for our clients. Our success is evidenced by the strong endorsements from both current and past clients. Your success is not...
-
Customer Service Manager
2 weeks ago
Dhaka, Dhaka, Bangladesh Olive IT Full time ৳18,000 - ৳30,000 per yearWe are looking for a Customer Service Manager to join our London-based printing company.In this role, you will be responsible for managing the entire customer journey from handling enquiries through to order fulfillment by closely coordinating with our production team.Key Responsibilities:• Act as the main point of contact for customers, ensuring their...
-
Manager, Customer Relationship Management
2 weeks ago
Dhaka, Dhaka, Bangladesh BRAC-Aarong Full time ৳600,000 - ৳1,200,000 per yearJob Responsibilities:Manage day-to-day operations of My Aarong Rewards and Club Taaga loyalty programs including registration management, resolving technical system issues, customer service issues, and campaign deployments.Ensure membership base growth through initiatives and build subsequent loyalty through repeat purchases, growth of average basket value,...
-
Customer Service Sales Engineer
2 weeks ago
Dhaka, Dhaka, Bangladesh Bühler Group Full time $104,000 - $130,878 per yearThis is where you'll excelIdentify and develop new leads for the Animal Nutrition (AN) business unit in terms of spare parts, dies, and rolls.Collaborate with regional supporting teams to prepare accurate and competitive quotations.Track and monitor customer interactions, converting feedback and inquiries into sales opportunities.Work closely with regional...
-
Customer Support Specialist-RCM
2 weeks ago
Dhaka, Dhaka, Bangladesh Commure Full time $30,000 - $50,000 per yearAt Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all...
-
Customer Support Specialist-RCM
2 weeks ago
Dhaka, Dhaka, Bangladesh Commure + Athelas Full time $40,000 - $60,000 per yearAt Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all...
-
Customer Support Specialist-RCM
2 weeks ago
Dhaka, Dhaka, Bangladesh Commure + Athelas Full time $40,000 - $60,000 per yearAt Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all...