Executive - Customer Success - (Job ID - 1398328)
2 weeks ago
Job Description / Responsibility
- Establish clear client retention goals
- Assist customers with setting up and navigating web applications
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Review customer complaints and concerns and seek to improve the customer experience
- Develop and execute strategies to meet revenue targets
- Identify new business opportunities and build relationships with potential clients
- Manage and grow existing client accounts
- Collaborate with internal teams to ensure client satisfaction
- The job will require lots of corporate client visits
- Additional responsibilities include event management, fair participation etc.
Educational Requirements
- Bachelor of Business Administration (BBA) in Marketing
- Master of Business Administration (MBA) in Marketing
- Skills Required: Sales & Marketing, Corporate Marketing, Client Service/ Marketing, Corporate Sales
Experience Requirements
- 1 to 2 year(s)
- The applicants should have experience in the following business area(s):
- Training Institutes,Direct Selling/Marketing Service Company,Business-to-Business (B2B) Software and Services Startup,E-commerce Startup
Job Platform experienced Candidates will get high preference .
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