Operations Manager

2 weeks ago

Dhaka, Dhaka, Bangladesh HANSA Management Limited Full time ৳600,000 - ৳1,200,000 per year

Company Description

HANSA Management Limited, founded by UNIQUE GROUP, is a leading integrated Hospitality and Facility Management company. Unique Group is renowned for pioneering the first private five-star hotel, "The Westin Dhaka," and has diversified into over twenty business areas. Incorporated in 2015, HANSA Management has quickly become one of the fastest-growing companies in its sector, offering services such as specialized Security, Cleaning, Hygiene services, Housekeeping, MEP, Pest Control, Landscaping, and Façade Cleaning. The company has built a reputation for innovation, quality, and service orientation, catering to blue-chip corporates, government bodies, SMEs, and private residences.

Role Description

This is a full-time on-site role for an Operations Manager located in Dhaka, Bangladesh. The Operations Manager will oversee day-to-day operations, ensuring efficient service delivery in areas such as specialized Security, Cleaning, Hygiene services, Housekeeping, MEP, Pest Control, Landscaping, and Façade Cleaning. Responsibilities include managing staff, coordinating with clients, conducting regular audits, and implementing process improvements to meet quality standards and client needs.

Qualifications

  • Leadership and management skills, including team coordination and staff supervision
  • Expertise in facility management services such as specialized Security, Housekeeping, MEP, Pest Control, and Landscaping
  • Strong organizational and project management skills
  • Excellent communication and interpersonal skills
  • Problem-solving and critical-thinking abilities
  • Experience in developing and implementing operational processes and procedures
  • Bachelor's degree in Business Administration, Management, or a related field
  • Experience in the hospitality or facility management industry is a plus

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