senior cargo sales/reservation agent

2 weeks ago

Dhaka, Dhaka, Bangladesh Emirates Full time ৳900,000 - ৳1,200,000 per year

Job Purpose
JOB PURPOSESelectively accept reservations and regularly update the reservation system in respective shifts and attend to customersand their complaintsJOB ACCOUNTABILITIES1 Accept reservations up to final destinations using independent judgement considering all parameters like density mixloadability commercially important cargo and traffic trends in order to obtain optimum yield2Attend to customers and their complaints diligently and initiate tracer action and followup to maintain high servicelevels3Compile statistics relating to reservation trends transfer connection yield and seasonal variations to provide managementrelevant information4 Quote rates and answer queries on flight schedule tariff and shipment status in order to provide service to customers5Create and update import and departure records as well as inform customers with relevant post flight status of theirshipments to provide service to customers and accurate information to network stations

Qualification

QualificationsGraduateExperience3 Years LogisticsCargoOtherKnowledgeskills Must have knowledge of typing telex and cargo IMP Must have worked in Cargo and Mail unit of an international airport airline or GSAagency for minimum 3 years Conversant with computerised reservation of cargo SITA Fast IV system a distinct advantage Completed Basic Cargo and Cargo Mail Handling coursesOther job related informationShift patternThe job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employmentCandidate must have the right to live work in Bangladesh

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