Operations & Customer Service Executive - For (Job ID: 1401973)

2 weeks ago

Dhaka, Dhaka, Bangladesh Swosti Limited Full time ৳600,000 - ৳1,200,000 per year

Swosti Limited
is looking for
Operations & Customer Service Executive

Job Description / Responsibility

About Company:

  • Swosti [] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Ltd.
  • Please visit us at: Web: ; ; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.

Job Context:

  • This is a focal position representing the company before the outsiders.
  • You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.

Job Description / Responsibility

  • Address customer queries modestly and ensure customer satisfaction at all level.
  • Explain the services and their benefits to customers for maximizing the use of software.
  • Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
  • Answer to customer queries modestly whenever there is a customer call.
  • Support Software development by engaging in software testing activities.
  • Any other works as may be required from time to time.

Educational Requirements

  • Bachelor of Business Administration (BBA)
  • Bachelor of Commerce (BCom)
  • Bachelor of Business Studies (BBS) in Marketing
  • Bachelor of Business Studies (BBS) in Finance
  • Bachelor of Business Studies (BBS) in Accounting
  • Graduation/Masters in Business/Commerce/Marketing/Finance/Accounting only.

Additional Requirements

  • Both males and females are allowed to apply
  • Excellent interpersonal, communication and convincing skill.
  • Sound Accounting knowledge, as we are working with accounting based software.
  • Writing skill especially in English will be an added advantage.
  • Bangla Typing skill.
  • Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.

Job Location

Dhaka

  • Customer Service

    5 days ago

    Dhaka, Dhaka, Bangladesh B-GOLS LIMITED Full time ৳120,000 - ৳200,000 per year

    Company Description:B-GOLS Limitedis a Bangladesh-based freight forwarding and logistics company, offering end-to-end solutions in air, sea, road, warehousing, and customs services with offices in Dhaka, Chattogram, and Cambodia.Current Openings:Executive/Sr. Executive – Ocean/Sea Export (Dhaka)What We Seek:Proven experience in Freight Forwarding.Strong...

  • Customer Service Executive

    5 days ago

    Dhaka, Dhaka, Bangladesh Monico Technologies Ltd. Full time ৳900,000 - ৳1,200,000 per year

    Position Title: ExecutiveDepartment: Customer ServiceLocation: Dhaka, BangladeshEmployment Type: Full-timeWebsite: Number of Vacancies: 2About Us:Monico Technologies Ltd. is dedicated to delivering outstanding customer experiences and building long-term relationships with our clients. We are currently seeking a proactive and customer-focused Executive...

  • Customer Service Executive

    7 days ago

    Dhaka, Dhaka, Bangladesh Talent Centric Full time ৳1,200,000 - ৳2,400,000 per year

    Talent Centric Limited is seeking ahighly motivated and customer-focused individualto join the team as aCustomer Service Executivefor one of its concerns.Key Responsibilities:Make outbound calls to prospective students and clients to promote training programs and career opportunities.Respond to inquiries and provide detailed information about courses, fees,...

  • Customer Service

    2 weeks ago

    Dhaka, Dhaka, Bangladesh TIME Access Full time ৳150,000 - ৳300,000 per year

    Location: Shimanto Shombhar , Dhanmondi Salary: Up to BDT 25,000/MonthRole Overview:We're looking for a proactive Customer Service & Operations Assistant to join our team. You'll play a key role in engaging with our online community and supporting day-to-day inventory and operational tasks under the guidance of a supervisor.Responsibilities:Monitor and...

  • Sr. Executive/ Assistant Manager

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time ৳900,000 - ৳1,200,000 per year

    Papyrus FastQ (BD) Limitedis looking forSr. Executive/ Assistant Manager (Customer Service)Job Description / ResponsibilityAssist in planning, organizing, and supervising daily customer service operations.Handle complex or escalated customer complaints promptly and effectively.Monitor and evaluate team performance, providing feedback and coaching where...

  • Executive - Customer Success - (Job ID - 1398328)

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time ৳80,000 - ৳120,000 per year

    Job Description / ResponsibilityEstablish clear client retention goalsAssist customers with setting up and navigating web applicationsPromote the value of the productUpsell services and products with the brand imagePromote value through customer experienceReview customer complaints and concerns and seek to improve the customer experienceDevelop and execute...

  • Executive/ Sr. Executive- Customer Service and Documentation

    2 weeks ago

    Dhaka, Dhaka, Bangladesh WGL Logistics Full time

    Company DescriptionWGL LOGISTICS (PVT.) LTD. is a dynamic logistics company catering to the demands of local, regional, and global markets for both sea and air freight. With a strong presence in Thailand, Dubai, Sri Lanka, Bangladesh, Philippines, Myanmar, and Pakistan, we have built a solid reputation for efficient and reliable logistics services. Our...

  • Customer Service Executive

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Bibaha Bondhon Marriage Media Consultancy Firmis looking forCustomer Service ExecutiveJob Description / ResponsibilityTake customer calls and provide accurate, satisfactory answers to their queries and concerns patiently.Responding to customer service issues in a timely manner.De-escalate situations involving dissatisfied customers.Managing inbound and...

  • Customer Service Representative

    1 day ago

    Dhaka, Dhaka, Bangladesh T & S Buttons Bangladesh Ltd Full time ৳360,000 - ৳480,000 per year

    Company DescriptionT&S Buttons Polyester BD Ltd.is a leading button and garment accessories manufacturer in Bangladesh, specializing in high-quality polyester buttons for the global apparel industry. Backed by the international expertise of the T&S Group, the company combines advanced technology, strict quality control, and modern production facilities to...

  • Customer Communication Executive

    7 days ago

    Dhaka, Dhaka, Bangladesh Specialone Japan Education Ltd. Full time ৳900,000 - ৳1,200,000 per year

    Job Title:Customer Communication ExecutiveLocation:Ka-28/1 Level-4, Apeiron S. Nahar building, Progati Sarani Rd, Dhaka 1229Job Summary:We are seeking a motivatedCustomer Communication Executiveto join our education consultancy team. This role involves guiding prospective students, supporting admissions processes, and collaborating with our marketing team to...