Customer Service Executive

1 week ago

Dhaka, Dhaka, Bangladesh Talent Centric Full time ৳1,200,000 - ৳2,400,000 per year

Talent Centric Limited is seeking a
highly motivated and customer-focused individual
to join the team as a
Customer Service Executive
for one of its concerns.

Key Responsibilities:

  • Make outbound calls to prospective students and clients to promote training programs and career opportunities.
  • Respond to inquiries and provide detailed information about courses, fees, schedules, and career pathways.
  • Maintain and update the CRM system with accurate client information and follow-up activities.
  • Achieve monthly and quarterly sales targets while maintaining high-quality service standards.
  • Build strong relationships with clients and prospects through consistent communication and support.
  • Collaborate with the marketing and training teams to align sales strategies with business goals.
  • Provide feedback from clients to improve course offerings and services.

Qualifications & Skills:

  • Bachelor's degree (any discipline).
  • Excellent communication skills.
  • Persuasive and confident in making sales calls and building client relationships.
  • Strong organizational skills and ability to manage multiple leads efficiently.
  • Self-motivated, goal-oriented, and a team player.
  • Comfortable working in a fast-paced environment and adapting to changes.

Compensation & Benefits:

  • Competitive Salary
  • Mobile Bill
  • Two Festival Bonus
  • Working Flexibility

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