Call Center Executive

2 weeks ago

Dhaka, Dhaka, Bangladesh Neuron Educare Full time $3,000 - $5,000 per year

Company Description

Neuron Educare Limited is a prestigious British Council-certified firm dedicated to helping students fulfill their dreams of pursuing higher education in the UK, USA, Australia, Canada, and Europe. With a strong global presence, we offer personalized guidance and comprehensive services to empower students in achieving their academic aspirations. Our team of experts is committed to providing the best support to ensure student success.

Role Description

This is a full-time, on-site role for a Call Center Executive located in Dhaka. The Call Center Executive will be responsible for providing exceptional customer support and service, managing communication with clients, and handling inquiries through contact centers. Additional responsibilities include supporting sales initiatives and maintaining accurate records of customer interactions.

Qualifications

  • Customer Support and Customer Service skills
  • Strong Communication and Contact Center experience
  • Sales and customer relationship management skills
  • Excellent problem-solving and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in the education consultancy industry is a plus
  • Bachelor's degree
  • Skills to convert leads to application

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