Call Center Executive

17 hours ago

Dhaka, Dhaka, Bangladesh SHAKIL EDUCATION GROUP Full time ৳384,000 - ৳480,000 per year

Organization: Shakil Education Group

Position: Intern – Call Center Executive

Location: Head Office – Dhaka (West Panthapath)

Employment Type: Internship (Full-time)

Duration: 06 Months (with opportunity for full-time employment based on performance)

About the Organization

Shakil Education Group is a professional study-abroad consultancy firm committed to providing reliable educational guidance and career counselling services. The organization assists students in securing admissions to reputed universities worldwide.

Key Responsibilities


• Handle inbound and outbound calls in a professional manner


• Provide accurate information regarding study abroad programs, admission procedures, and documentation


• Maintain call logs, follow-up records, and daily communication reports


• Assist in student follow-up, scheduling counselling appointments, and responding to basic inquiries


• Support front-desk and counseling team when required


• Maintain high standards of communication etiquette and customer service

Required Qualifications


• Minimum HSC completed or Bachelor's degree (running students may apply)


• Strong verbal communication skills in Bangla and English


• Pleasant voice tone with professional telephone etiquette


• Ability to work under guidance and meet task deadlines


• Basic computer literacy (MS Office, Google Workspace)

Preferred Skills


• Interest in education consultancy and international study opportunities


• Customer service or call-center experience will be considered an advantage

Stipend & Benefits


• Monthly internship allowance – 8,000/- [Eight Thousand Taka]


• Learning and professional development opportunity


• Certificate upon successful completion of internship


• Potential full-time job placement for high performers

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