Call Centre Executive

2 days ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

Smartech green energy
is looking for
Call Centre Executive

Job Description / Responsibility

Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team As a vital part of our front-line support, you'll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you're communicative, driven, and love working with people, this is the role for you

Key Responsibilities:

  • Handle incoming and outgoing calls in a professional manner.
  • Convert potential customers into loyal consumers.
  • Provide clear and accurate product/service information.
  • Resolve inquiries and concerns with patience and care
  • Log call details and maintain customer database.
  • Coordinate with internal teams to ensure smooth service
  • Achieve daily/weekly call and sales targets.
  • Morning Shift AM to 4.00 PM), Evening Shift (3.00 PM to 11.00 PM)

Educational Requirements

  • Higher Secondary
  • Bachelor/Honors
  • Skills Required: Call Center Operation, Ecommerce, Call Center, Call Support, fcommerce, Outbound and Inbound Calls

Experience Requirements

  • 1 to 3 year(s)
  • The applicants should have experience in the following business area(s): Call Center, E-commerce,F-commerce
  • Freshers are also encouraged to apply.

Job Location

Dhaka (Bosila, Mohammadpur)

Salary

  • Tk Monthly)

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