Contact Center Executive
2 weeks ago
Company Description
Healthport Bangladesh is a trusted provider of International Medical Treatment services, offering brand-neutral and one-stop healthcare solutions to help people in Bangladesh make informed decisions about their healthcare needs. The company currently provides services such as International Medical Treatment, Telemedicine Program, and Local Health Counseling before International Medical Travel and many more. With a footprint in Malaysia, Dubai, Thailand, India and Turkey, Healthport Bangladesh stands as a reliable partner in healthcare access and decision-making.
Role Description
This is a full-time hybrid role for a Contact Center Executive, based in Dhaka. The Contact Center Executive will be responsible for overseeing day-to-day healthcare services, ensuring exceptional customer service, managing telemedicine services, and facilitating international medical treatments. They will also work closely with various healthcare providers and teams to ensure smooth operations and effective service delivery.
Your Key Responsibilities:
- Convert patient leads (online & offline) into successful treatment journeys
- Manage 1-on-1 communication with patients, ensuring clarity and trust
- Coordinate with international hospitals and healthcare partners
- Maintain accurate data records and prepare daily reports
- Collect, analyze, and respond to patient feedback
- Manage time and tasks efficiently in a fast-paced environment
- Build and maintain relationships with key stakeholders
What We're Looking For:
- Graduate from any university / medical / nursing college
- Experience in call centers, customer support, or patient management preferred
- Strong communication and interpersonal skills
- KPI-driven mindset with a focus on results
- Background in healthcare (industry or academics) will be prioritized
- Experience in Team Management and Organizational Skills
What We Offer:
- Salary: BDT 20,000/month
- Two annual festival bonuses
- Quarterly performance-based bonuses (KPI linked)
Ready to make a difference in Bangladeshi patients' lives?
Office Location: Banani, Dhaka
Work Days: Saturday - Thursday (Friday is weekly holiday).
-
Contact Center Executive, Service Excellence
3 days ago
Dhaka, Dhaka, Bangladesh Praava Health Full timeThe major purpose of the Contact Center Executive is to handle inbound and outbound calls for the continuing support of the patients. He/ She is accountable for the delivery of high-quality professional services in accordance with the mission, core values, and purposes of Praava Health Ltd.Key Responsibility Area:● Obtains patient information for...
-
Call Center Executive
7 days ago
Dhaka, Dhaka, Bangladesh Neuron Educare Full timeCompany DescriptionNeuron Educare Limitedis a prestigious British Council-certified education consultancy firm dedicated to helping students achieve their dreams of studying abroad in theUK, USA, Australia, Canada, and Europe. With a strong reputation for excellence and personalized guidance, we empower students to reach their academic goals and take pride...
-
Call Center Executive
3 days ago
Dhaka, Dhaka, Bangladesh SHAKIL EDUCATION GROUP Full timeOrganization: Shakil Education GroupPosition: Intern – Call Center ExecutiveLocation: Head Office – Dhaka (West Panthapath)Employment Type: Internship (Full-time)Duration: 06 Months (with opportunity for full-time employment based on performance)About the OrganizationShakil Education Group is a professional study-abroad consultancy firm committed to...
-
Early Childhood Center Director
2 weeks ago
Dhaka, Dhaka, Bangladesh Nevada System of Higher Education Full time $86,000 - $120,000 per yearNevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.Draft applications are saved...
-
Call Center Representative
3 days ago
Dhaka, Dhaka, Bangladesh ihelpbd Full time𝐔𝐫𝐠𝐞𝐧𝐭 𝐇𝐢𝐫𝐢𝐧𝐠 – 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞𝐬 𝐚𝐭 𝐢𝐇𝐞𝐥𝐩𝐁𝐃𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: Call Center Representative𝐂𝐨𝐦𝐩𝐚𝐧𝐲: iHelpBD𝐎𝐟𝐟𝐢𝐜𝐞 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: House No:...
-
Dhaka, Dhaka, Bangladesh ihelpbd Full timeUrgent Hiring – Call Center Representatives at iHelpBDWe're HiringPosition: Call Center RepresentativeCompany: iHelpBDAre you looking for an opportunity to start your career in the customer service industry? Join iHelpBD as a Call Center Representative and be part of our dynamic teamJob Responsibilities: Handle inbound and outbound calls Answer customer...
-
Call Center Executive
3 days ago
Dhaka, Dhaka, Bangladesh Bdjobs Full timePendulum Motionis looking forCall Center ExecutiveJob Description / ResponsibilityHandle customer inquiries and provide accurate information courteously.Engage with interested leads through outbound calls, providing information and assistance to help them complete their service journey.Maintain call logs, follow-ups, and escalate unresolved...
-
Call Center Executive
3 days ago
Dhaka, Dhaka, Bangladesh Bdjobs Full timeHK LifeStyle(HK)is looking forCall Center ExecutiveJob Description / ResponsibilityIn order to sell our support and services, candidates must handle incoming and outgoing cell phone calls to our clients who are interested in studying abroad.Listen carefully to students' inquiries and ask relevant questions to understand their study abroad requirements....
-
Call Center Executive
3 days ago
Dhaka, Dhaka, Bangladesh LifePlus Bangladesh Ltd. Full timeCall Centre ExecutivePosition Title: Call Centre Executive Department: Customer Support & Sales Reports To: Call Centre Supervisor / Head of Business Location: Dhaka, BangladeshPosition OverviewLifePlus Bangladesh Ltd. is seeking energetic and customer-focused Call Centre Executives to handle inbound and outbound calls, promote LifePlus services, and convert...
-
Online Sales Executive
3 days ago
Dhaka, Dhaka, Bangladesh Bdjobs Full timeTQIU INTERNATIONAL (BD) LTD.is looking forOnline Sales Executive (Call Center)Key PointsTarget-Oriented RoleCareer Growth PotentialCollaborative EnvironmentJob Description / ResponsibilityJob Context:We are looking for a proactiveOnline Sales Executive (Call Center)to be a key part of our energetic team. In this role, you will handle customer inquiries,...