Customer Service Representative
1 week ago
Company Description
Triple is Bangladesh's premier destination for authentic global designer fashion, bringing the world's most coveted luxury labels to a discerning local audience. Rooted in the philosophy of "Silent Luxury," Triple curates timeless, elegant, and original pieces from top international brands for the modern Bangladeshi consumer. Our mission is to redefine luxury retail in Bangladesh by offering exclusive designer collections, a seamless online shopping experience, and premium customer service tailored to luxury retail. Every product reflects our commitment to quality, originality, and understated sophistication. Welcome to Triple — where fashion meets identity.
Role Description
This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support, addressing customer inquiries, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include handling customer communications through various channels, resolving issues, processing orders, and maintaining accurate records of customer interactions.
Qualifications
- Customer Service, Customer Support skills
- Customer Satisfaction, Customer Experience enhancement skills
- Excellent communication and problem-solving skills
- Ability to work independently and remotely
- Experience in luxury retail or e-commerce is a plus
- Bachelor's degree in Business, Communications, or a related field is preferred
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