Call Center Executive

3 days ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

Pendulum Motion
is looking for
Call Center Executive

Job Description / Responsibility

  • Handle customer inquiries and provide accurate information courteously.
  • Engage with interested leads through outbound calls, providing information and assistance to help them complete their service journey.
  • Maintain call logs, follow-ups, and escalate unresolved issues.
  • Demonstrate patience and empathy while handling difficult situations.
  • Proactively reach out to potential customers to promote services and convert leads into successful sales.

Educational Requirements

  • Bachelor degree in any discipline
  • Skills Required: Customer Support, Customer Service, Telesales

Experience Requirements

  • At most 1 year(s)
  • The applicants should have experience in the following business area(s): IT Enabled Service
  • Freshers are also encouraged to apply.

Additional Requirements

Experience Requirements:

  • Minimum 6 months in call center/customer service/sales preferred.
  • (Freshers with excellent communication skills may apply.)

Skills & Competencies:

  • Clear Bangla & English pronunciation with good listening & speaking skills.
  • Strong interpersonal and convincing ability.
  • Computer proficiency (MS Word, Excel, Browsing).
  • Fast and accurate data entry & typing.
  • Ability to handle stress, rejections, and maintain professional tone.
  • Willingness to work in rostered shifts (including nights for Eskaton project).

Job Location

Dhaka (Adabor, Eskaton)

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