Customer Support Executive

1 day ago

Dhaka, Dhaka, Bangladesh Rysenova Full time ৳120,000 - ৳180,000 per year

Customer Support Executive – Full-time

Posting Date: October 4, 2025

Location: Lalmatia, Dhaka

Google Maps Location:

Working Hours: 9:00 AM – 6:00 PM (Saturday to Thursday)

Vacancy: 05

Salary Range: 10,000 to 15,000 BDT (based on skills)

Application Deadline: October 20, 2025

Overview

KuiperZ is looking for passionate Customer Support Executives to be part of our fast-paced team. If you fit the role and aspire to grow with an innovative company, we encourage your application.

Requirements

Prior experience in sales, client support, or customer service — preferably in the software industry

Excellent communication & interpersonal skills

Proven track record of meeting or exceeding targets

Strong problem-solving mindset and attention to detail

Ability to work independently and collaboratively in a fast-paced environment

Proficiency with CRM software and support ticketing systems

Key Responsibilities

Respond promptly and professionally to client queries via email, phone, and chat

Understand client needs and recommend appropriate solutions

Build and maintain client relationships to ensure long-term retention

Visit client offices for demos, rapport-building, and deal closing

Troubleshoot client issues and escalate to technical team when necessary

Collaborate with product development by sharing client feedback and improvement ideas

Why Join Us?

Competitive salary plus performance-based incentives

Transparent career advancement opportunities

Collaborative and growth-oriented culture

Access to learning resources and professional development

Two weeks' paid leave per year

Annual bonus equivalent to a full month's salary

Performance-based salary increments (may occur semi-annually under exceptional performance)

How to Apply:

Fill out the application form with your Name, Email address, and Mobile number

Upload your updated CV (PDF preferred)

In your CV, include:

Educational background

Any client-facing or support experience (if applicable)

Communication skills and language proficiencies

Apply Now:

For more information:

Only shortlisted candidates will be contacted.

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