Assistant Front Office Manager

2 weeks ago

Gulshan, Dhaka, Bangladesh The Midori by Lakeshore Full time $40,000 - $60,000 per year

Are you a passionate hospitality professional with a knack for guest service excellence and team leadership? We're looking for a dynamic Assistant Front Office Manager to join our front office team and help deliver outstanding guest experiences.

Key Responsibilities:


• Support the Front Office Manager in day-to-day operations of the front desk, concierge, and guest services.


• Supervise, train, and motivate front office staff to ensure high-quality service and professionalism.


• Ensure smooth check-in/check-out processes and handle guest requests, complaints, or special needs promptly and professionally.


• Monitor room inventory, manage reservations, and coordinate with housekeeping and other departments.


• Maintain and ensure compliance with company policies and standard operating procedures (SOPs).


• Assist in performance evaluations, shift scheduling, and departmental reporting.

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