Retail Operation Manager

2 weeks ago

Tejgaon Industrial Area Thana Dhaka, Bangladesh SwiftTech Service Limited Full time ৳900,000 - ৳1,200,000 per year

Job Description: Retail Operation Manager Responsibilities:
1. Lead and manage the daily operations of nationwide retail stores, ensuring standardized processes and consistent execution.

  1. Establish performance monitoring mechanisms to improve store efficiency and customer experience.

  2. Drive customer engagement from online to offline touchpoints, enhancing conversion and brand presence.

  3. Build training systems to strengthen retail staff capabilities and sales effectiveness.

  4. Provide data-driven insights and solutions to optimize overall retail performance.

  5. Collaborate with cross-functional teams to align retail execition with business goals.

Qualifications:
a. Bachelor's degree or above in Business, Marketing, or related field.

b. 5+ years of proven experience in retail operations management, preferably in consumer electronics, automotive/ e-mobility, or FMCG.

c. Strong Leadership and team management skils, with experience overseeing multiple retail outlets.

d. Solid understanding of retail operations, performance tracking, and staff training.

e. Excellent communication, Md.Ahaduzz0p problem-solving, and project management skills.

f. Results-driven, adaptable to fast-paced environments, and willing to travel as required.

Preferred:
- Experience in mobile phone, motorcycle, or consumer electronics industry.

  • Successful track record of implementing retail operation systems at a national or regional scale.

  • Strong data analysis capability to support decision-making.

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