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Account Relationship Manager

3 weeks ago

Dhaka, Dhaka, Bangladesh Axentec PLC Full time

Company Description

Axentec PLC, a subsidiary of Robi Axiata, is a leading provider of connectivity and cloud technology solutions, delivering innovative enterprise business solutions. The company focuses on driving business success by integrating cutting-edge technologies and inspiring growth for its clients. Axentec offers a diverse portfolio of services, including connectivity solutions like 5G and corporate plans, cloud services, cybersecurity, and business applications such as ERP, HRM, and SFA. It partners with top providers such as Microsoft and Oracle to deliver impactful solutions tailored to client needs. With a commitment to excellence, Axentec is a trusted partner for enterprises striving for transformation in the digital age.

Role Description

This is a full-time, on-site position in Dhaka for an Account Relationship Manager. The Account Relationship Manager will be responsible for building and maintaining strong relationships with clients, identifying client needs, and ensuring they are met through Axentec's innovative solutions. The role includes managing client accounts, proactively addressing their concerns, and collaborating with internal teams to deliver tailored solutions. Additionally, the role entails reporting on client satisfaction and identifying business growth opportunities.

Qualifications

  • Strong skills in communication, client relationship management, and customer engagement strategies
  • Experience in project management, problem-solving, and strategic planning
  • Knowledge of connectivity solutions, cloud technologies, and business applications such as ERP, HRM, and CRM systems
  • Proficiency in using CRM tools and data management systems
  • Ability to meet targets, thrive under pressure, and focus on results-driven performance
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Prior experience in an account management or similar customer-facing role is preferred