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Key Account Manager

2 weeks ago

Dhaka, Dhaka, Bangladesh Grameenphone Ltd Full time

Job Title:
Key Account Manager

Organization:
Emerging Segment, Business

Closing Date:
13-Oct-2025

Job Location:
Anywhere in Bangladesh

Please attach your updated CV while applying.

Job Overview:

Key Account Manager (KAM) is responsible for managing, developing & retaining key accounts to drive revenue growth and maintain long-term relationships with major B2B clients by positioning telecommunications and advance ICT/IoT product and service. This role requires a deep understanding of the overall industry and customer need, excellent relationship management skills, and a strategic approach to account management.

Responsibilities:

  • Client Relationship Management
    : Build and maintain strong relationships with key clients, acting as the primary contact to understand needs and deliver tailored solutions.
  • Sales & Revenue Growth
    : Develop and execute account-specific strategies to achieve revenue targets and drive business growth through consultative selling.
  • Customer Engagement
    : Ensure high-quality service, regular client interactions, and promote digital tools to enhance customer experience.
  • ICT/IoT Penetration
    : Collaborate with internal teams to drive adoption of ICT, IoT, and new business solutions across the portfolio.
  • Strategic Retention
    : Strengthen relationships with key decision-makers and ensure GP's presence in top-of-mind positioning.
  • Campaigns & Collaboration
    : Lead account-specific campaigns, joint promotions, and engagement activities to boost loyalty and brand visibility.

Education:

Bachelor's degree from a reputed university, preferably with a
STEM (Science, Technology, Engineering, or Mathematics)
background.

Skills:

  • Resilience & Drive
    : Ability to manage stress effectively and a strong mindset to go the extra mile.
  • Communication Excellence
    : Strong communication and presentation skills to engage diverse stakeholders.
  • Self-Motivation & Results Orientation
    : Passionate about achieving goals with a winning attitude.
  • Negotiation Skills
    : Proven ability to influence and negotiate effectively in complex scenarios.
  • B2B Market Insight
    : Deep understanding of the B2B landscape and customer dynamics.
  • Analytical Thinking
    : Strong problem-solving skills with a data-driven approach.
  • Learning Agility
    : Eagerness to learn new skills and explore uncharted territories.

Experience:

  • Minimum
    2–3 years of experience
    with a proven track record in a reputed organization.
  • Demonstrated success in
    consultative selling
    and
    relationship management
    .
  • Solution-oriented mindset
    with a strong understanding of diverse enterprise ICT initiatives.
  • Well-established and
    diversified business network
    within Bangladesh's corporate ecosystem.