Customer Operations Digital Transformation Assistant Manager PTAB

2 weeks ago

Dhaka, Dhaka, Bangladesh Unilever Full time ৳900,000 - ৳1,200,000 per year

MAIN JOB PURPOSE The role is responsible to lead Customer Operations Digital Transformation Projects from idea stage to implementation across PTAB. As a part of this role, the candidate would partner CS&L and IP design & deliver Digital Solutions that leverage technology to unlock value for business. This is a highly entrepreneurial role that merges Tech/Business knowhow/Passion for change to deliver best in class tech solutions. KEY RESPONSABILITIES

  • Responsible for governing execution of projects inline with broader process innovation strategy to reach touchless & automated Demand/Distribution/Supply Planning & Execution processes. The candidate would proactively engage with various SC Functional leads (Integrated Planning, Customer Service & Logistics) to identify key challenges and build medium term process innovation strategy.
  • While existing business process knowhow is not mandatory for a candidate to apply, the candidate would be expected to Proactively learn business processes (e.g Forecasting/Shipment & Inventory Planning/Execution) and Advanced Software development and function as an SME in these processes. Process subject matter expertise combined with credible technical skills are key enablers for someone to be successful in this role.
  • The candidate would be expected to lead Detailed process mapping (to learn existing planning processes), simplify them, codify them into automated tools/systems and lead deployment. The candidate would function as an entrepreneur solving business problems using technology end to end
  • In terms of technical execution, the candidate would be involved in hands-on Software development for a significant portion of their time. This would involve designing various computer applications. Prior experience with hands-on programming is a must and would be discussed during interviews/coding assessment. PROFESSIONAL SKILLS:
  • Bachelor's degree in engineering (preferred – Electrical/Computer Science/Mechatronics or other affiliated engineering disciplines with strong academic performance). EXPERIENCED REQUIERD:
  • The ideal candidate should have worked for 3+ years in Technology/Transformation or similar roles. Strong Academic results are a plus.
  • The Candidate would have excellent written/Oral English communication skills.
  • The candidate must have programmed a computer Application end to end and be fluent in at least one programming language.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

  • Customer Operations Digital Transformation Assistant Manager PTAB

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Unilever Full time ৳1,200,000 - ৳3,600,000 per year

    MAIN JOB PURPOSE The role is responsible to lead Customer Operations Digital Transformation Projects from idea stage to implementation across PTAB. As a part of this role, the candidate would partner CS&L and IP design & deliver Digital Solutions that leverage technology to unlock value for business. This is a highly entrepreneurial role that merges...

  • Senior Manager, Digital Transformation

    2 weeks ago

    Dhaka, Dhaka, Bangladesh BRAC Full time ৳1,200,000 - ৳3,600,000 per year

    Join BRAC International to create opportunities for people to realise their potential.Position: Senior Manager, Digital TransformationJob Location:Dhaka, BangladeshAbout the Role:BRAC International (BI) is seeking a Senior Manager, Digital Transformation who is aligned with it's ethos of working in partnership with communities to create impact for scale. The...

  • Head of Customer Experience

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Unilever Full time ৳1,200,000 - ৳3,600,000 per year

    Job Title: Customer Experience & Logistics Director, Bangladesh Location: Bangladesh, Dhaka Reporting to: Ahmed Kadous Work Level: 3X Main Job Purpose: The Customer Experience and Logistics Director, Bangladesh leads all aspects of our Customer experience operations and logistics in Bangladesh with a Turnover of 500+mE. The role will be responsible for...

  • Head of Customer Experience

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Unilever Full time ৳1,200,000 - ৳3,600,000 per year

    Job Title: Customer Experience & Logistics Director, BangladeshLocation: Bangladesh, DhakaReporting to: Ahmed KadousWork Level: 3XMain Job Purpose:The Customer Experience and Logistics Director, Bangladesh leads all aspects of our Customer experience operations and logistics in Bangladesh with a Turnover of 500+mE. The role will be responsible for delivering...

  • Assistant Manager, Operations

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Spreeha Foundation Full time ৳900,000 - ৳1,200,000 per year

    Assistant Manager, Operation:We are looking for a proactive and detail-orientedAssistant Managerto support the growth and smooth operations of the Sneho Urgent Healthcare Project. This role will focus on pharmacy onboarding, relationship management, center supervision, and coordination with partners for digital solutions rollout.Key Responsibilities:Pharmacy...

  • Customer Assistant

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Social Islami Bank Ltd. Full time ৳600,000 - ৳1,200,000 per year

    Company DescriptionThe Social Islami Bank Ltd. (SIBL) is a second-generation bank operating since November 22, 1995, based on Shariah principles. With 86 branches across the country and two subsidiaries, SIBL Securities Ltd. and SIBL Investment Ltd., the bank offers innovative banking models. SIBL works as an Islamic participatory commercial bank, empowering...

  • Assistant Manager

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Lucas Group Full time ৳1,200,000 - ৳2,400,000 per year

    Company DescriptionITclan BD offers a variety of quality web services including Website Design, Software Development, E-Commerce Service, Mobile Apps Development, Search Engine Optimization (SEO), Digital Marketing, and creative services such as 3D Animation. ITclan BD provides software management systems to businesses of all sizes to help them compete in...

  • Digital Marketing Specialist

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Digital Marketing Solution (Pvt.) Ltd. Full time ৳240,000 - ৳480,000 per year

    কোন এজেন্সিতে কাজ করছেন অথবা ২-৩ বছর ডিরেক্টলি বাহিরের ক্লায়েন্ট এর সাথে প্রাকটিক্যাল কাজ করার অভিজ্ঞতা আছে, অফিসিয়ালি চাকরি, কোন...

  • Assistant Manager

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Confidence Infrastructure PLC Full time ৳600,000 - ৳1,200,000 per year

    Company DescriptionConfidence Infrastructure, an engineering powerhouse under Confidence Group, has significantly contributed to the country's growth since its inception in 2002. Confidence Infrastructure serves the vast demands of engineering in both local and international markets with products including SPC Poles, SPC Piles, Steel Poles, Transmission...

  • Operations Manager

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Education Abroad Full time ৳900,000 - ৳1,200,000 per year

    • Supervise daily operations across counseling, admissions, visa assistance, and customer service teams.• Ensure consistent, high-quality delivery of services to students and partner institutions.• Develop and implement operational policies and procedures to improve efficiency and service standards.• Lead, mentor, and motivate staff to achieve...