International Call Center Agent

2 days ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

NR Business Solution Ltd.
is looking for
International Call Center Agent (Night Shift)

Job Description / Responsibility

NR Business Solution Ltd.
is expanding its global tele-sales division and seeking energetic, articulate, and target-driven professionals to join our high-performing international sales team. This role is ideal for individuals who thrive in a structured environment, enjoy communicating with diverse clients, and are looking to build a rewarding career with strong growth potential.

Work Schedule:
Monday to Friday —
8:00 PM to 5:00 AM (Night Shift)

Engage International Prospects:
Make outbound calls to potential overseas customers with confidence, clarity, and professionalism.

  • Deliver Compelling Sales Pitches:
    Follow well-crafted communication scripts to present our services and highlight their value effectively.
  • Customize Solutions:
    Understand client needs and tailor offerings to suit each prospect's business profile and requirements.
  • Achieve Performance Targets:
    Consistently meet or exceed daily, weekly, and monthly KPIs, including call volume, conversions, and quality metrics.
  • Build Positive Client Relationships:
    Maintain a customer-centric approach to foster trust and long-term business engagement.
  • Collaborate & Improve:
    Work closely with the sales team, share insights, and contribute to ongoing process enhancements.

Educational Requirements

  • Bachelor/Honors
  • Higher Secondary
  • Diploma
  • O Level
  • A Level
  • Skills Required: Customer Service, Punctual, Communication in English, Fluent in English Speaking

Experience Requirements

  • Na
  • The applicants should have experience in the following business area(s):
  • Call Center

Additional Requirements

Core Eligibility Criteria

  • Prior Experience:
    Minimum experience in international tele-sales or outbound call handling is required.
  • Language Skills:
    Exceptional English fluency — both spoken and listening comprehension — to communicate confidently with global clients.
  • Shift Flexibility:
    Willingness to work night shifts aligned with US/Canada time zones.
  • Sales Skills:
    Proven ability to manage outbound calls and engage North American clients effectively.
  • Client Focused:
    Strong communication, persuasion, and relationship-building skills for an international clientele.

Job Location

Dhaka

Salary

  • Tk Monthly)

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