Customer Service Support Specialist

2 weeks ago

Gulshan, Dhaka, Bangladesh Bimafy Full time ৳600,000 - ৳1,200,000 per year

Company: Bimafy Ltd.

Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.

Job Title: Customer
Support 
Executive

Job Type: Full-Time

Job Location: Lake View Road, Uttar Badda, Dhaka - 1212

Application Deadline: 28th August, 2025

  • Processing orders and ensuring service delivery to customers on a timely manner
  • Following up with suppliers to ensure service procurement on a timely manner
  • Responding to incoming queries from customers
  • Forwarding special communications to relevant teams
  • Preparing sales reports and other activity reports
  • Any other tasks assigned from time to time

Qualifications:

  • Bachelor's degree, preferably in business administration or related field
  • Prior experience in customer service/business operation function is preferred but freshers are encouraged to apply

Additional Qualities/Skills:

  • Fast typing skill and proper digital literacy is a must.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent telephonic manner, personality, and ability to establish a rapport.
  • Strong communication skills and a proactive, can-do attitude.

Compensation and Benefits:

  • Monthly Salary: Negotiable based on candidate's competence
  • Partially subsidized lunch
  • Weekly Holiday: 1 day (Friday) and 1 day work from home (Saturday)
  • Paid leaves (upon job confirmation)
  • Festival Bonus (yearly 2 bonuses, upon job confirmation)

  • Health Insurance Facility

  • Interested candidates are requested to send their CVs to with the subject line "CV for Customer
    Support 
    Executive"

  • Customer Service Representative

    2 weeks ago

    Gulshan, Dhaka, Bangladesh YouthBees Full time ৳80,000 - ৳120,000 per year

    Company DescriptionYouthBees, founded on April 21, 2021, is an E-Learning platform dedicated to students eager to learn new skills. The organization has an online learning community with over 500 active members and campus ambassadors from renowned institutions across Bangladesh. With a focus on passion and enthusiasm, YouthBees hosts various events and...

  • Customer Service Representative

    2 weeks ago

    Gulshan, Dhaka, Bangladesh Bimafy Full time ৳15,000 per year

    Company: Bimafy Ltd.Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.Job Title:Customer Service RepresentativeJob Type: Full-TimeJob Location: Lake View Road, Uttar Badda, Dhaka - 1212Application...

  • Customer Service Executive

    2 weeks ago

    Gulshan, Dhaka, Bangladesh Bimafy Full time ৳15,000 per year

    Company: Bimafy Ltd.Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.Job Title: Customer Service ExecutiveJob Type: Full-TimeJob Location: Lake View Road, Uttar Badda, Dhaka - 1212Application...

  • Support Manager

    2 weeks ago

    Gulshan, Dhaka, Bangladesh BlueNet Communication JV Ltd Full time ৳60,000 - ৳120,000 per year

    Company DescriptionBlueNet Communication JV Ltd is a Bangladesh-China joint venture and the leading Internet Service Provider in Bangladesh. We provide high-bandwidth solutions through our FTTH network for both corporate businesses and home internet users. Our mission is to deliver high-quality, uninterrupted internet service, ensuring long-term satisfaction...

  • Digital Marketing Specialist

    2 weeks ago

    Gulshan, Dhaka, Bangladesh Navigator Tourism Full time $40,000 - $80,000 per year

    Company DescriptionNavigator Tourism is the premier travel company in Bangladesh, dedicated to delivering exceptional travel experiences. We specialize in corporate travel worldwide, offering top-tier air ticket bookings, handpicked hotel accommodations, proficient visa processing, and personalized holiday packages. Our extensive network allows us to offer...

  • HRBP Specialist

    1 week ago

    Gulshan, Dhaka, Bangladesh PalmPay Full time ৳70,000 - ৳120,000 per year

    About PalmPayPalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over40 million users, we're building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.Operating inNigeria, Ghana, Tanzania, Pakistan, and Bangladesh,...

  • Accountant Specialist

    2 weeks ago

    Gulshan, Dhaka, Bangladesh PalmPay Full time ৳600,000 - ৳1,200,000 per year

    About PalmPayPalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we're building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.Operating in Nigeria, Ghana, Tanzania, and Bangladesh, PalmPay...

  • Client Services Intern

    2 weeks ago

    Gulshan, Dhaka, Bangladesh Bimafy Full time ৳160,000 - ৳320,000 per year

    Company: Bimafy Ltd.Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.Job Title: Customer Service InternJob Type: Full-TimeJob Location: Lake View Road, Uttar Badda, Dhaka - 1212Application Deadline:...

  • Customer Care Executive

    2 weeks ago

    Gulshan, Dhaka, Bangladesh Bimafy Full time ৳600,000 - ৳1,200,000 per year

    Company: Bimafy Ltd.Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.Job Title:Customer Care ExecutiveJob Type: Full-TimeJob Location: Lake View Road, Uttar Badda, Dhaka - 1212Application Deadline:...

  • Talent Acquisition Specialist

    2 weeks ago

    Gulshan, Dhaka, Bangladesh PALMPAY LIMITED Full time ৳600,000 - ৳1,200,000 per year

    PalmPay is a leading pan-African fintech company, currently operating in Nigeria, Ghana, Kenya, Uganda, Pakistan, Tanzania, and Bangladesh, with plans to expand into additional markets this year. We are revolutionizing the digital payment experience by offering a fast, secure, and user-friendly platform that empowers individuals and businesses to transfer...