Customer Service Support Specialist

2 weeks ago

Gulshan, Dhaka, Bangladesh Bimafy Full time ৳1,200,000 - ৳2,400,000 per year

Company: Bimafy Ltd.

Bimafy is a digital insurance platform serving more than half a million people in Bangladesh to ensure financial safety and security. We are looking for a dynamic and motivated person to join our growing team.

Job Title: Customer
Support 
Executive

Job Type: Full-Time

Job Location: Lake View Road, Uttar Badda, Dhaka - 1212

Application Deadline: 28th August, 2025

  • Processing orders and ensuring service delivery to customers on a timely manner
  • Following up with suppliers to ensure service procurement on a timely manner
  • Responding to incoming queries from customers
  • Forwarding special communications to relevant teams
  • Preparing sales reports and other activity reports
  • Any other tasks assigned from time to time

Qualifications:

  • Bachelor's degree, preferably in business administration or related field
  • Prior experience in customer service/business operation function is preferred but freshers are encouraged to apply

Additional Qualities/Skills:

  • Fast typing skill and proper digital literacy is a must.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent telephonic manner, personality, and ability to establish a rapport.
  • Strong communication skills and a proactive, can-do attitude.

Compensation and Benefits:

  • Monthly Salary: Negotiable based on candidate's competence
  • Partially subsidized lunch
  • Weekly Holiday: 1 day (Friday) and 1 day work from home (Saturday)
  • Paid leaves (upon job confirmation)
  • Festival Bonus (yearly 2 bonuses, upon job confirmation)

  • Health Insurance Facility

  • Interested candidates are requested to send their CVs to with the subject line "CV for Customer
    Support 
    Executive"

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