
System Engineer
5 days ago
WIST Bangladesh Pvt Ltd.
is looking for
System Engineer
Job Description / Responsibility
- Oversee daily operation of IT systems, Water ATMs, networks, and applications to ensure maximum uptime and performance.
- Monitor system health, identify potential risks, and take proactive measures to minimize downtime.
- Implement processes for incident detection, escalation, and resolution.
- Allocate tasks, monitor workloads, and support staff development
- Define, document, and enforce operational standards, procedures, and SLAs
- Drive automation and efficiency in system monitoring, reporting, and maintenance.
- Collaborate with cross-functional teams (IT, product, customer support) to enhance service delivery.
- Prepare regular reports on system performance, incidents, uptime, and resource utilization.
- Provide insights and recommendations to leadership for process improvements and cost optimization.
- Ensure systems are compliant with organizational policies, data protection laws, and industry regulations.
- Provide insights and recommendations to leadership for process improvements and cost optimization.
- Manage relationships with third-party service providers, ensuring compliance with contracts and SLAs.
- Act as a point of escalation for stakeholders regarding system-related issues
Educational Requirements
- Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering
- Bachelor of Science (BSc) in Computer Science & Engineering
- Bachelor's degree in EEE, Computer Science, Information Technology, or related field
- Skills Required: SQL Database, Microsoft Excel, HTTP, C++programing
Experience Requirements
- At least 5 year(s)
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Multinational Companies, Mineral Water
Additional Requirements
- Strategic thinking with hands-on execution.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent communication and leadership abilities.
Technical Skills:
- Familiarity with IoT architecture, protocols (e.g., MQTT, CoAP, HTTP), and device-to-cloud communication.
- Knowledge of data transmission, device connectivity, and sensor integration concepts.
- Understanding of authentication mechanisms (API keys)
- Strong knowledge of C++ for system-level programming, optimization, and hardware/software interfacing.
- Solid experience with SQL for database design, query optimization, and data management.
Job Location
Dhaka (GULSHAN 1)
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