Senior Officer, Inquiry; Safeguarding

Location
:
BRAC Head Office, Dhaka

Last Date of Application: September 03, 2025

BRAC is an international development organisation founded in Bangladesh in 1972 that partners globally with over 100 million people living with inequality and poverty to create opportunities to realise their potential.

Working at BRAC is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it with our partners. Join us to find the way.

We are looking for a diligent Senior Officer who will will handle and resolve complaints by conducting fair and thorough inquiries in line with organisational policies, legal standards, and ethical guidelines. The incumbent will also be involved in collecting evidence, interviewing stakeholders, and analysing policies while ensuring confidentiality, due process, and procedural integrity.

Key Responsibilities:

• Review assigned complaints to assess risks and identify key issues for investigation.
• Develop an inquiry plan with checklists, questionnaires, interviewees, and required documents/evidence.
• Engage with concerned personnel to secure support and cooperation during the process.
• Conduct inquiries in line with procedures, SOPs, HRPP, and policies while ensuring strict confidentiality.
• Interview parties and witnesses, collect and verify evidence, and maintain proper records with signatures.
• Prepare and submit inquiry reports (preliminary and final), issue/show cause notices, and support review hearings.
• Present findings to the SGMC forum and Ombudsperson, ensuring fair hearing and informed decision-making.

Safeguarding Responsibilities:

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Experience Requirements:
Minimum 2 years of work experience in a relevant field, with required experience in Finance, Accounts, or Audit.

Educational Requirements:
Master's degree from a recognised university/institution with a major in Finance, Accounting, Law or any relevant discipline.

Additional Job Requirements:

• Demonstrated strong verbal and written communication skills.
• Proficient in using MS Office Suite.
• Skilled in transcribing with Bijoy/Avro software.
• Understanding on Safeguarding, and Prevention of Sexual Harassment, Exploitation, and Abuse (PSHEA) standards.
• Knowledgeable about national labor law and related regulations.
• Ability to travel frequently anywhere in Bangladesh.

Salary:
Negotiable

Other Benefits:
Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility, and others as per policy.

Other Ways to Apply:
Email your CV to

stating the position title in the subject line by
September 03, 2025.

BRAC believes that everyone we work with—including our staff, programme participants, partners, and the communitieswe serve—has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation, includingsexual exploitation and abuse.

We uphold human dignity and inclusion for all, regardless of age, race, religion, gender, disability, ethnic origin, or socio-economic background. We are an equal opportunity employer. We especially encourage those who have shown resilience—who have faced personal struggles, bounced back, and continued to move forward—to apply.

Selected candidates will have to go through a rigorous reference and background checking process which may include police verification.