Jr. IT Support

1 week ago

Uttara Dhaka, Bangladesh Riseup Labs Full time $70,000 - $120,000 per year

Job Context:

Riseup Labs is seeking a proactive and technically skilled IT Support Engineer to join our IT team. The successful candidate will assist in maintaining our IT infrastructure, providing end-user support, configuring network and server environments and ensuring the smooth operation of daily IT functions.

Job Responsibilities:

  • Provide first-line technical support to end-users across Windows, macOS, and Unix systems.
  • Assist in setting up and maintaining desktops, laptops, and mobile devices.
  • Configure, manage, and troubleshoot routers (MikroTik, Cisco, home routers), switches, and related networking equipment.
  • Maintain internet cable infrastructure and resolve connectivity issues promptly.
  • Support Active Directory environments, including user account management and access control.
  • Configure and manage email systems, particularly Zimbra mail servers.
  • Use tools like WinBox for MikroTik router configuration and monitoring.
  • Assist in server setups (web, storage, and domain servers) and perform basic maintenance tasks.
  • Ensure IT systems comply with security and compliance standards.
  • Document issues, resolutions, and IT procedures for internal knowledge sharing.

Educational Qualification:

  • Graduate in CSE (IT background will get preference).

Additional Requirements:

  • 1.5+ years of experience in BPO IT support or a related role.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Hands-on experience with Zimbra, MikroTik, Cisco, and Active Directory.
  • Basic knowledge of Unix/Linux server and desktop systems.
  • Familiarity with domain servers, web servers, and client-side storage tools.
  • Strong understanding of network infrastructure and cable setup.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

Workplace:

  • Onsite (Work from office)

Salary:

  • Negotiable

Working Hours:

  • Day Shift and Night Shift (Roaster Basis)

Compensation & Other Benefits:

  • Annual Performance Evaluation and Increment
  • Festival Bonus (2)
  • Group Life and Health Insurance
  • Full Subsidize Lunch
  • Annual Retreats
  • Wedding Bonus (As per company's policy)
  • Celebration of Events & Occasions
  • Team Outing
  • Training & Development by Organization Assigned Consultants
  • Weekly 2 holidays (Sat & Sun)
  • Paid Time Off 24 days (CL & SL)
  • Maternity Leave with benefits (As per company's policy)
  • Paternity Leave
  • Public holidays as per Riseup Labs calendar

The Application Process:

  • Telephone Round.
  • Interview with the IT and Talent Acquisition Team.
  • Final interview with HR Lead
  • Job offer.

NB: Only shortlisted candidates will be communicated in the recruitment process.

  • Jr. Accountant

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Nelsis Group Full time ৳150,000 - ৳250,000 per year

    Company DescriptionNelsis Limited is your trusted partner for comprehensive IT solutions. We specialize in IT consulting, ERP Solutions, development, Software Development, eCommerce solutions, and Digital Marketing Support. Our expertise allows us to tailor high-quality solutions to meet the unique needs of our clients. We are committed to driving growth and...

  • Jr. Executive Accounts

    4 days ago

    Dhaka, Dhaka, Bangladesh Sumash Tech Limited Full time ৳600,000 - ৳1,200,000 per year

    𝐒𝐮𝐦𝐚𝐬𝐡 𝐓𝐞𝐜𝐡 𝐢𝐬 𝐡𝐢𝐫𝐢𝐧𝐠 𝐟𝐨𝐫 𝐉𝐫. 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 / 𝐅𝐫𝐞𝐬𝐡𝐞𝐫'𝐬We are seeking a detail-oriented 𝐉𝐫. 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 – 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 to support daily accounting tasks,...

  • Jr. Graphic Designer

    4 days ago

    Uttara, Dhaka, Bangladesh VISER X | SEO, Digital Marketing & Web Development Agency Full time ৳120,000 - ৳250,000 per year

    No of Vacancy:– 2Office Location:VISER X, Sector- 11, Uttara, Dhaka.About Company:VISER XLIMITED is a global information technology, software development and digital marketing agency. We have a team of 40+ energetic and talented team members successfully providing software development, web application development and digital marketing services...

  • Jr. Flutter Developer

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Backbencher Studio Full time ৳600,000 - ৳1,200,000 per year

    We're Hiring Jr. Flutter DeveloperBackbencher Studiois on the lookout for enthusiastic Flutter Developers to join our growing team If you're passionate about building mobile apps and eager to level up your skills in a collaborative, supportive environment, we want to hear from you.Who We're Looking ForSolid understanding of Dart and FlutterFamiliar with...

  • Jr. Social Media Specialist

    1 week ago

    Mirpur, Dhaka, Bangladesh Business Globalizer Full time ৳300,000 - ৳600,000 per year

    WE'RE HIRINGJOB TITLE:Jr. Social Media SpecialistJob location:    Mirpur DOHS, Dhakaworkplace:    Work at office (6 days a week)Salary: , ,000 BDT (Based on Skill & Experience)Key ResponsibilitiesDevelop, implement, and manage our social media strategy across platforms like Instagram,Facebook, LinkedIn, Twitter (X), TikTok, and YouTube.Create,...

  • Jr. Copywriter Specialist

    2 days ago

    Mirpur Model Thana, Dhaka, Bangladesh Sky Prep Center Full time ৳180,000 - ৳360,000 per year

    JOB TITLE:Jr. Copywriter SpecialistVACANCY:UnspecifiedJOB LOCATION:House 150, Road 1, Avenue 1, Mirpur DOHS, DhakaWORKPLACE:Work at office (6 days a week)SALARY:15,000 – 30,000 (Based on Skill & Experience)EXPERIENCE:2+ years of experience in a related fieldAbout Us:Go Global (Business Globalizer) is a one-stop solution for entrepreneurs and businesses. As...

  • Jr. Digital Marketing Manager

    2 days ago

    Dhaka, Dhaka, Bangladesh BayShore Communication Full time ৳900,000 - ৳1,200,000 per year

    About Bayshore Communication:We are a leading digital marketing and software company, helping businesses establish a strong online presence and achieve their goals. At Bayshore Communication, we provide 360-degree coverage of our clients' needs. Join our talented team and embark on a career with opportunities for growth.Job Context:We are seeking a motivated...

  • Jr. Business Development Executive

    1 week ago

    Dhaka, Dhaka, Bangladesh Amader IT Full time ৳300,000 - ৳600,000 per year

    Job Description:We are seeking proactive and highly results-driven individuals to join our Amader IT Business Development Team. In this role, you will be instrumental in fueling our business growth by generating high-quality leads for our innovative ERP solutions and digital transformation services. You will validate prospects, maintain detailed records in...

  • Sr. Office Assistant

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Square Food & Beverage Ltd. Full time

    Square Food & Beverage Ltd.is looking forSr. Office Assistant / Jr. Officer - Supply ChainJob Description / ResponsibilitySquare Food & Beverage Limitedis a leading and fast-growing ISO-certified company with a strong brand portfolio in Bangladesh. We offer a dynamic work environment, diverse opportunities, and competitive salaries and benefits. To support...

  • Software Implementation

    2 days ago

    Dhaka, Dhaka, Bangladesh WEBNS Technology Ltd. Full time ৳15,000 - ৳30,000 per year

    Company DescriptionWelcome to WEBNS Technology Ltd. Since our establishment in 2005, we have been a pioneering force in the realm of Enterprise Resource Planning (ERP) solutions in Bangladesh. As an esteemed ERP Software company enlisted with the National Board of Revenue (NBR), we take pride in delivering top-notch technology-driven services to businesses....