Software Implementation

5 days ago

Dhaka, Dhaka, Bangladesh WEBNS Technology Ltd. Full time ৳15,000 - ৳30,000 per year

Company Description

Welcome to WEBNS Technology Ltd. Since our establishment in 2005, we have been a pioneering force in the realm of Enterprise Resource Planning (ERP) solutions in Bangladesh. As an esteemed ERP Software company enlisted with the National Board of Revenue (NBR), we take pride in delivering top-notch technology-driven services to businesses. Our services include meticulous ERP implementation, tailored customization, hands-on training, and unwavering support, all geared toward ensuring our clients achieve unparalleled success.

Role Description

This is a full-time on-site role for a Software Implementation Executive/ Jr. Executive, located in Dhaka, Bangladesh. The Software Implementation Executive/ Jr. Executive will be responsible for implementing ERP software solutions, providing training to clients, offering customer support, and ensuring the effective use of the software. They will also conduct software tests, troubleshoot issues, and collaborate with the development team to improve functionalities.

Job Responsibilities

● Implement and configure software applications for clients based on their requirements.

● Provide technical support to end users and troubleshooting for software-related issues.

● Investigate data discrepancies, application errors and enhancement of existing application to

improve its functionality.

● Collaborate with developers to ensure that functional requirements can be met technically &

within specific timelines to ensure successful project delivery.

● Conduct user training and documentation when necessary.

● Provide ongoing technical support and post-implementation troubleshooting by analyzing the

requirements of end users, test and integrate applications.

● Knowledge on SQL queries, Oracle database & Oracle Apex will be an added advantage.

● Knowledge of accounting systems, supply chain management system, HRMS system and

business processes to consider additional experience

● To have a strong personality & able to take pressure to meet the deadline.

● Candidate to be positive & pro-active

● Assist with planning and designing system and application architecture, and with the translation of

systems requirements into application prototypes

● Participate in agile software development lifecycle in a team environment, including participation

in design, code, and test inspections to identify issues/defects

● Act as a liaison between end users and business units to maintain reliability and operation of

supported systems

● Maintain professional and technical knowledge by attending educational workshops and

establishing personal networks

Required Skills and Qualifications

● Bachelor's degree in Software Engineering or related field from any reputed university. Education

may be relaxed if highly experienced candidates.

● 1-3 years Practical Experience in web based software or ERP software implementation and

support.

● Having a good concept on database, PL/SQL and Web application will be an added advantage.

● Strong communication skills, including the ability to explain technical concepts to non-technical

people or users.

● Assist seniors by providing technical assistance efficiently to keep up with the service users.

Compensation & Other Benefits:

● Subsidized Lunch

● Evening Snacks

● Mobile Bill

● Provident Fund & Gratuity

● Festival Bonus

● Yearly Salary Review

● Friendly Work Environment

● Opportunity to work with a dynamic and growing team

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