Assistant Manager

Job Title:
Assistant Manager – HR & Administration

Department:
Human Resources & Administration

Location:
Mohakhali

Reports To:
Head of Operations / Branch Manager

Employment Type:
Full-Time

Position Overview:

The
Assistant Manager – HR & Administration
will be responsible for leading end-to-end recruitment, employee performance analysis, HR compliance, and administrative operations. This role demands a
detail-oriented and compliance-driven professional
with proven experience in managing HR and administrative functions efficiently. Preference will be given to candidates with
experience in the Edtech, Study Abroad, or Education Services industry
, who understand the nuances of recruiting for academic, counseling, and marketing roles.

Key Responsibilities:
Recruitment & Talent Acquisition

• Lead and manage the full-cycle recruitment process — from job posting to onboarding.
• Identify staffing needs in collaboration with departmental heads and develop recruitment plans accordingly.
• Source, screen, and evaluate candidates using modern tools and platforms.
• Build and maintain a strong talent pipeline for academic, sales, marketing, and operations roles.
• Conduct competency-based interviews and coordinate final selection with management.
• Ensure a positive candidate experience throughout the hiring process.

Performance Management & Analysis

• Assist in implementing the company's performance appraisal system and KPI structure.
• Collect and analyze employee performance data, providing monthly and quarterly reports to management.
• Collaborate with department heads to ensure alignment between performance and business goals.
• Recommend performance improvement or training programs based on data-driven insights.
• Support the development of reward, recognition, and incentive programs.

Compliance & HR Operations

• Ensure compliance with Bangladesh Labour Laws and company HR policies.
• Maintain up-to-date employee records, contracts, and documentation.
• Implement and audit HR policies, ensuring organizational compliance and accountability.
• Manage attendance, leave records, and disciplinary actions in coordination with management.
• Handle confidential information with discretion and integrity.

Administration & Office Management

• Oversee day-to-day administrative operations including office logistics, supplies, and vendor coordination.
• Support facility management, event coordination, and overall workplace efficiency.
• Develop and enforce administrative policies and procedures.
• Coordinate with Accounts and Operations for payroll, procurement, and logistics alignment.

Employee Engagement & Training

• Assist in onboarding and orientation programs for new employees.
• Support employee engagement initiatives and internal communication campaigns.
• Coordinate training, workshops, and development sessions aligned with organizational goals.

Qualifications & Experience:

• Bachelor's or Master's degree in
  Human Resource Management, Business Administration, or related field.
• Minimum
  3 years of proven experience
  in HR & Administration, preferably in the
  Edtech, Study Abroad, or Education Consultancy industry.
• Strong understanding of
  recruitment strategy, performance evaluation, and HR compliance.
• Excellent knowledge of
  Bangladesh Labour Law
  and HR best practices.
• Proficiency in HR software, data analysis tools, and Microsoft Office Suite.
• Exceptional communication, analytical, and interpersonal skills.
• Ability to multitask, prioritize, and work effectively under pressure.
• Strong attention to detail and ability to maintain confidentiality.

Preferred Attributes:

• Experience in hiring
  academic coordinators, education counselors,business development professionls, teachers, and digital marketing professionals.
• Strategic mindset with the ability to optimize HR operations for scalability and efficiency.
• Hands-on, proactive approach with leadership potential.

Compensation & Benefits:

• Competitive salary based on experience.
• Performance-based incentives.
• Festival bonuses, annual leave, and other company benefits as per policy.
• Career growth and development opportunities within a dynamic Edtech environment.