System Support Engineer

1 week ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time ৳600,000 - ৳1,200,000 per year

Runner Cyberlink Ltd.
is looking for
System Support Engineer (IT)

Job Description / Responsibility

Key Responsibilities:

Hardware Management

  • To ensure the smooth functioning of all computer lab hardware, software, and network systems by providing technical support, performing maintenance, and assisting users with troubleshooting
  • Install, configure, and maintain desktops, laptops, printers, projectors, and other lab equipment.
  • Diagnose and repair hardware issues (RAM, HDD/SSD, motherboard, peripherals, etc.).
  • Conduct routine preventive maintenance and ensure all devices are in working condition.
  • Maintain an updated inventory of lab hardware and accessories.

Software Management

  • Install, configure, and update operating systems (Windows/Linux/Mac) and applications.
  • Apply system patches, antivirus, and security updates regularly.
  • Troubleshoot and resolve software crashes, errors, and compatibility issues.
  • Ensure backup, recovery, and data protection procedures are in place.
  • Intermediate Adobe Photoshop Proficiency.

Networking & Connectivity

  • Set up and manage LAN/Wi-Fi connectivity within the lab.
  • Troubleshoot network issues to ensure uninterrupted internet access.
  • Manage file sharing, print sharing, and lab server configurations.
  • Knowledge of Basic Website Hosting and email server configuration.
  • Knowledge of networking fundamentals (LAN, IP configuration, routers, switches).
  • Relevant certifications (e.g., CCNA, CCNP, MCSA, MCSE, CompTIA Network+, Security+)

User Support

  • Provide technical assistance to students, faculty, and lab users.
  • Guide users in following safe computing practices.
  • Assist in conducting lab sessions smoothly without technical interruptions.

Documentation & Reporting

  • Maintain records of system maintenance, repairs, and upgrades.
  • Report recurring issues and suggest improvements to lab infrastructure.
  • Prepare periodic reports on lab performance and requirements.

Educational Requirements

  • Diploma in Engineering in Computer Science & Engineering
  • Bachelor of Science (BSc) in Computer Science & Engineering
  • Skills Required: Hardware & Networking, CCNAMCSAA

Experience Requirements

  • 2 to 6 year(s)
  • The applicants should have experience in the following business area(s):
  • Training Institutes,Software Company,Computer Hardware/Network Companies,Group of Companies

Job Location

Dhaka (Mirpur)

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