Support Engineer

14 hours ago

Dhaka, Dhaka, Bangladesh Nybsys Inc Full time ৳1,200,000 - ৳2,400,000 per year

Job Summary:

NYBSYS Pvt. Ltd. is looking for a motivated and technically sound
IoT Support Engineer
with a diploma background to join our IoT division. The incumbent will handle client service calls, provide technical assistance remotely, support on-site activities at client data centers, and ensure effective communication with the team leader to resolve issues efficiently. This role requires strong problem-solving skills, customer service orientation, and a learning mindset toward IoT systems and connectivity.

Key Responsibilities:

  • Receive and respond to client calls, emails, and service tickets regarding  system issues.
  • Diagnose and resolve first-level technical problems related to devices, sensors, and gateways.
  • Assist in remote and on-site installation, configuration, and maintenance of small cell systems.
  • Visit client data centers when required for troubleshooting and system checks.
  • Communicate with the IoT team leader and software engineers for escalated issues.
  • Document incidents, maintain logs, and follow up until resolution is achieved.
  • Support data collection, device connectivity testing, and network health monitoring.
  • Handle assigned company assets (laptop and phone) responsibly and ensure data confidentiality.
  • Contribute to improving client satisfaction through timely and clear communication.

Qualifications & Requirements:


• 
Education: Diploma in Computer Science, Electrical, Electronics, or related technical field.


• 
Experience: 0–2 years of relevant experience (freshers encouraged to apply).

Technical Skills:


• 
Basic understanding of IoT devices, sensors, and network communication.


• 
Familiarity with Linux/Windows systems and remote troubleshooting tools.


• 
Knowledge of IP addressing, routers, and connectivity testing is a plus.

Soft Skills:


• 
Strong communication and coordination ability.


• 
Proactive, patient, and client-oriented approach.


• 
Ability to work independently and in a team environment.

Why Join NYBSYS?

Opportunity to work with a global leader in innovative IT solutions.


• Competitive salary and performance-based incentives.


• Professional growth through training, learning, and development programs.


• Collaborative and inclusive work environment.


• Weekly 2 days holiday.


• All Government Holidays.


• Lunch Facilities: Partially Subsidize.


• Yearly 1 office Tour / Picnic.


• Festival Bonus: 2 EID Bonus.


• Tea / Coffee and evening snacks.

How to Apply:

Interested candidates are invited to send their CV to

with the subject line:
"Application for Support Engineer"

  • Engineer, IT Support

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Gildan Full time ৳1,200,000 - ৳2,400,000 per year

    Who We AreGildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan, American Apparel, Comfort Colors, GOLDTOE, and Peds. We've spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.Founded in Canada, we now...

  • IT Support Engineer

    2 weeks ago

    Dhaka, Dhaka, Bangladesh NetCom Learning Full time ৳1,200,000 - ৳2,400,000 per year

    Job Title: IT Support EngineerLocation: Bangladesh OfficeDepartment: IT/IT Support EngineerReports To: IT ManagerEmployment Type: Full-TimeJob SummaryWe are looking for a skilled and customer-orientedIT Technical Supportto provide technical assistance to users across the organization and clients. This role involves installing, configuring, and maintaining...

  • Support Engineer

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Ericsson Full time ৳1,200,000 - ৳3,600,000 per year

    Join our TeamAbout this opportunity:We are now looking for a Business Support System Catalog & Order Management Support Engineer.The Support Engineer typically interacts with customer technical staff, operation managers, service engineers, Service Delivery Managers, and other groups within the Service Delivery organization. You may also interact with groups...

  • IT Support Engineer

    6 days ago

    Dhaka, Dhaka, Bangladesh Bashundhara Sports City Full time ৳1,200,000 - ৳3,600,000 per year

    Department:IT – Bashundhara Sports CityExperience:2–4 Years in Application Development / IT SupportLocation:Dhaka, BangladeshAbout the RoleWe are looking for a proactive and detail-orientedIT Support Engineerto join our dynamic IT team atBashundhara Sports City. The ideal candidate will play a key role inCRM/ERP implementation, cross-department...

  • Technical Support Engineer

    1 week ago

    Dhaka, Dhaka, Bangladesh Rooya Full time ৳480,000 - ৳960,000 per year

    Job OverviewWe are looking for aTechnical Support Engineerto join our team and ensure regular monitoring and reliability of our system. The ideal candidate will have strong expertise in SQL; problem solving and have good analytical skills.Key ResponsibilitiesRegularly monitor the system to ensure reliability.Proactively investigate and report issues to the...

  • Support Engineer

    2 days ago

    Dhaka, Dhaka, Bangladesh COBAIT Full time ৳1,200,000 - ৳2,400,000 per year

    IT support for technical issues related to Microsoft's core business applications and virtual environments.Design, implementation, and support services for Microsoft-related technologies, including Windows Server, Exchange, SQL, SharePoint, Office 365, Active Directory, and Microsoft Azure.Manage inbound and outbound calls promptly, identify customers'...

  • Application Support Engineer

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Hogarth Dhaka Full time $40,000 - $60,000 per year

    Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivalled ability to deliver relevant, engaging, and measurable content across...

  • Associate Technical Support Engineer

    2 days ago

    Dhaka, Dhaka, Bangladesh Optimizely Full time $40,000 - $60,000 per year

    At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our...

  • Senior Technical Support Engineer

    2 weeks ago

    Dhaka, Dhaka, Bangladesh WaTheta Full time ৳35,000 - ৳45,000 per year

    WaThetais Hiring:Senior Technical Support Engineer (Team Lead)Lead Technical Excellence at Bangladesh's Premier WhatsApp Business API Platform Location: Aftabnagar, Dhaka Vacancies: 1 Position Salary: BDT 35,000 – 45,000 Type: Full-time, On-siteWhat You'll Lead:• Ensure client success and measurable business growth through WaTheta Platform• Lead and...

  • Technical Support Engineer- WordPress

    1 week ago

    Dhaka, Dhaka, Bangladesh WPDeveloper Full time ৳1,200,000 - ৳2,400,000 per year

    Job DescriptionAtStartise, we are looking for a passionate and skilledTechnical Support Engineer (Roster Shift)to joinWPDeveloper. If you have a deep understanding of WordPress, experience with plugin troubleshooting, and a talent for helping customers resolve technical issues, we encourage you to applyImportant Note:This role requires working weekends...