Business Intelligence Analyst

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

We are seeking a Business Intelligence Analyst with foundational knowledge in SQL, JavaScript, and relational database design to support our Global Operations department in executing core process improvement initiatives. The successful candidate will assist in developing data-driven strategies aimed at enhancing operational efficiency and driving growth. You will work closely with cross-functional teams to understand business needs, collect and interpret data, and build solutions that inform strategic decisions. Ideal candidates will demonstrate a passion for data, a curiosity to explore process inefficiencies, and a solid grasp of analytics and process development fundamentals. Strong written and verbal communication skills are essential for translating technical insights into actionable business recommendations.

• Gather, clean, and analyze data from multiple internal and external sources to uncover trends, outliers, and actionable insights.

• Design, write, and optimize SQL queries to extract, manipulate, and aggregate data from relational databases.

• Build interactive reports, dashboards, and data visualizations using tools such as Google Sheets, Excel, Looker Studio, Power BI, or other BI platforms.

• Apply table design principles (e.g., normalization, indexing, key constraints) when working with datasets or proposing schema changes to ensure scalability and performance.

• Develop lightweight JavaScript-based logic for BI tools or front-end solutions (e.g., Retool) to support business users with dynamic views or form-driven workflows.

• Assist in developing and maintaining ETL pipelines or automated data workflows to support regular reporting and analytics needs.

• Participate in defining, documenting, and tracking Key Performance Indicators (KPIs) across different operational teams.

• Support process development efforts by identifying inefficiencies, proposing improvements, and working with stakeholders to implement data-informed solutions.

• Interpret complex data structures and translate findings into clear business recommendations, both visually and verbally.

• Continuously learn and stay updated on best practices in business intelligence, data engineering, and analytics process automation.

• Bachelor's degree in Information Systems, Computer Science, Data Science, Business Analytics, Industrial Engineering, Statistics, or a related field. Candidates with a demonstrated understanding of SQL, JavaScript, and business process analysis are strongly preferred.

• 0–2 years of relevant experience in data analysis, business intelligence, or operations analytics.

• Experience with SQL and at least one data visualization tool (e.g., Power BI, Google Data Studio, Tableau, etc.).

• Exposure to JavaScript or scripting languages for light automation tasks is a plus.

• Previous internship or academic projects involving data-driven decision-making, report building, or process analysis are advantageous.

• Strong analytical mindset, willingness to learn, and comfort with working in cross-functional teams.

• Excellent verbal and written communication skills, with the ability to present data to both technical and non-technical audiences

• Detail-oriented and committed to data accuracy and clarity

• Proven ability to work collaboratively within a team setting

• Self-motivated, with a proactive approach to learning and process improvement

• Flexible and adaptable in a fast-paced, evolving work environment

• Strong organizational and time management skills

• Work Shift: Night (On-site)

• Weekdays: Monday to Friday

Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in , or Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.