Training and Implementation Associate

2 weeks ago

Dhaka, Dhaka, Bangladesh Therap (BD) Ltd. Full time

We are seeking a proactive, technically-minded Training and Implementation Associate to drive client success, deliver essential training, and ensure project implementation.

Key Responsibilities

1. Client Success & Training:

Manage client relationships and ensure successful project implementation.

Design and deliver effective training programs (online and onsite) on various solutions.

Provide ongoing technical support and guidance to clients.

2. Data-Driven Content & Reporting:

Create comprehensive training and support materials.

Analyze training effectiveness data and develop performance reports, translating data into actionable insights.

3. Growth, Marketing, and Outreach:

Communicate proactively with potential clients and articulate the value proposition of our services.

Develop compelling marketing materials.

Organize and execute promotional events (Conferences, Workshops, Information Sessions).

4. Tech Integration & Innovation:

Actively explore and pilot new technological solutions, including AI and Machine Learning tools, to enhance internal productivity and client service delivery.

Requirements

Education & Experience:

Bachelor's degree in IT, Business, Disability Studies, Education, or a related field.

Fresh graduates are encouraged to apply.

Skills & Aptitude:

Bilingual Proficiency: Strong written and verbal communication skills in both English and Bangla.

Analytical & Technical Acumen: Demonstrated interest in data analysis (spreadsheets, basic dashboards) and proven ability to use AI/GenAI tools for research and content creation.

Proficiency in digital marketing, social media, teaching, and public speaking.

Strong computer skills and eagerness to master new cloud technologies.

Willingness to travel for work when needed.

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