Senior Accounts Receivable Specialist

Who We Are

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.

Why this role is Important to Field Nation?

Field Nation's accounting team is growing to continue offering the most efficient and streamlined support to both internal and external shareholders. As an Accounts Receivable Specialist, you will be joining a fast-paced, collaborative accounting team that focuses on balancing accuracy alongside improving accounting processes. You will play a key role in efforts to reduce Days Sales Outstanding while providing superior customer service and help problem solve for functionality within the Accounts Receivable group and beyond.

What You'll Do

• Review accounts receivable aging on a weekly basis, reaching out to customers via email and phone for status of unpaid invoices
• Ability to reconcile accounts receivable between Field Nation platform and Netsuite ERP
• Provide weekly updates to Accounts Receivable Manager and Controller on past due accounts
• Provide weekly updates to internal Account Owners on past due accounts
• Provide monthly and quarterly updates to leadership of DSO trends
• Coordinate with and act as primary contact for third-party collections agency, monitoring and submitting perpetually unresponsive and difficult client accounts
• Monitor the Accounting shared inbox for collections and invoice related inquiries and respond within 24 hours
• Monitor the public Accounting Slack channel, addressing and solving collections and invoice related inquiries along with basic requests and questions
• Address and resolved any assigned Salesforce cases related to collections and Accounts Receivable inquiries
• Partner internally on Accounting projects and initiatives
• Maintain professional tone when communicating with clients at all times
• Assist with reconciliations and closing process as needed
• Assist with Accounts Receivable cash application and billing as needed
• Aid in implementation of accounting policies and identifying the areas of improvement.
• Assist with implementing and maintaining internal financial controls and procedures

You Might Be a Good Fit If You Have

• Proficiency in oral and written English - a must
• 3+ years of previous accounting experience, preferably Accounts Receivable
• Customer Service experience
• Ability to work night shift
• Critical thinking and problem solving skills
• Salesforce and Netsuite knowledge is a plus
• Experience communicating by phone to English speaking customers

Position Type/Expected Hours Of Work

• This is a full-time, hybrid position, We come into the office on Mondays & Tuesdays.
• Shift: 9 hours/day – 5 days per week (Mon-Fri)
• Hours generally range from 8pm-5am (can vary due to daylight savings in the U.S.)

Office Location:

• Uttara, Dhaka, Bangladesh (Hybrid)

Salary Range

• BDT 65, ,000 Monthly

Why We Think You'll Love It Here

• Mobile bill
• Gym Membership
• Medical Insurance
• Festival bonus
• Performance Reward Bonus
• Gratuity benefit.
• Lunch/Dinner Facilities: Fully Subsidized
• Sound work-life balance - Regular working hours: 8 hours/day, 5 days a week.
• Friendly work environment. Flexible leave/vacation policy.
• A great learning opportunity.
• Opportunity to work with cross-cultural teams with the USA.
• Annual performance evaluation and increment.
• Semi-annual reflection opportunities - because growth is the name of the game
• Employee Drop Off - we've got your commute covered

Why Field Nation?

At Field Nation, we are breaking the barriers to work and enabling the gig economy. We're a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019 and a Top 150 Workplace in 2020, 2021 & 2022. We look to hire extraordinary people and provide them with extraordinary benefits.