Learning & Sharing Manager

2 weeks ago

Dhaka, Dhaka, Bangladesh Noora Health Full time ৳500,000 - ৳800,000 per year

Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient's care: their own family. 

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained over 35 million caregivers and patients across more than 12,600 facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health's mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

WHAT YOU WILL DO

Support and eventually manage efforts to design, implement, testing and feedback and operate new knowledge management systems for the entire organization. This knowledge management system will support easy access to information and data across our programs and geographies for insight development. Additionally, you will also manage program feedback collection processes across India, Bangladesh, and Indonesia. 

  • Analyze and draw insights from latest behavior change and science literature and best practices.
  • Synthesize and analyze qualitative and quantitative data.
  • Support in behavior change design of interventions, services, and products, both technology and non-technology driven.
  • Support on documentation and insight generation from feedback activities.
  • Partner with the rest of the functional teams including design, implementation, research, and partnerships.
  • Adapt theories and develop frameworks for behavior change across health condition areas and health systems.

WHO WE ARE LOOKING FOR

  • Experience of 5-7 years in roles supporting behavior change and science related initiatives, either within health, education, or development.
  • Familiarity with with existing storage/document management tools such as Google Drive, One Drive, etc.
  • Experience in working with any reputed NGO or other relevant institution.
  • Excellent documentation and report writing skills in English.
  • Proficiency in Bangla and English.
  • Outstanding communication skills and ability to work seamlessly as part of a diverse team including designers, analysts, and educators from India and overseas.
  • This role is aimed at professionals who are strongly motivated to solve important global health challenges and are dedicated to the social and development sector and health equity.
  • Experience working in multiple geographies (across countries) is an asset.
  • Comfortable traveling across countries Noora Health works in to train teams on feedback processes and institutionalize learning systems within our programs.

WHAT WE VALUE

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.

We encourage people from all backgrounds to apply for positions at Noora Health.

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