Business Development Manager, Employee Banking

Responsibilities
Business:

• Ensure that the team monthly targets are effectively allocated and are met consistently.
• Monitor and evaluate the day-to-day performance of direct reports and take necessary actions.
• Engage and motivate the team.

Client Experience

• Ensure direct reports practice appropriate sales and marketing skill
• Manage Client Complaints appropriately (if any)

Risk Assurance

• Adhere to all policies, guidelines and procedures and comply with local regulatory requirements
• Ensure best effort to protect bank's and client's interest against Fraud/ mis-selling
• Attend training, acquire knowledge and apply to job function
• To comply with all applicable money laundering prevention procedures

Operational Quality

• Ensure error free instruction submission by direct reports

Health & Safety

• Ensure escalation of H&S related issues in a timely manner.

Key Stakeholders

• Internal: CDD team, Operations, Credit, BORMs, All Product & Segment Heads and Managers, Client Relationship Heads, Branch Managers, Client Experience, Fraud Risk Management, Client Centre, SBIM, People capability, HR
• External: Clients

Education

• Minimum Bachelor's degree

Role Specific Competencies

• Leadership skills to lead and motivate sales team.
• Strong selling and inter-personal skills required convincing customers and selling bank products.
• Creativity in terms of meeting customer demands with existing products.
• Initiative and drive to achieve set targets and service standards.
• Organisation skills (Campaigns, Promotions, Mail shots, seminars etc.)
• Adherence level of Bank's policies and procedures

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.