Sales & Customer Care Call Center Executive - (For ) - Job ID - 1440762

2 days ago


Rajshahi, Rajshahi Division, Bangladesh Bdjobs Full time


is looking for
Sales & Customer Care Call Center Executive

Job Description / Responsibility

দায়িত্ব ও কর্তব্য:

  • ডিউটি সময় সকাল ৯:৩০ মিনিট থেকে সন্ধ্যা ৭:৩০ মিনিট ।
  • ফোন কল, ইমেল ও চ্যাটের মাধ্যমে গ্রাহকদের সেবা ও সহায়তা প্রদান।
  • গ্রাহকের অভিযোগ শোনা ও দ্রুত সমাধানের উদ্যোগ নেওয়া।
  • গ্রাহকের ফিডব্যাক সংগ্রহ ও সংশ্লিষ্ট বিভাগে রিপোর্ট করা।
  • প্রতিষ্ঠানের সেবা ও পণ্য সম্পর্কে তথ্য প্রদান।

Educational Requirements

  • Higher Secondary
  • Bachelor/Honors
  • Masters
  • Skills Required: Customer Relations, Sales, Customer Service, COMPUTER OFFICE MANAGEMENT, Customer Relationship Management, Communication, Call Support

Additional Requirements

  • শুধুমাত্র রাজশাহী বিভাগের স্থায়ী বাসিন্দারা আবেদন করতে পারবেন।
  • বিজয় কিবোর্ডে বাংলা টাইপ না করতে পারলে আবেদন করার প্রয়োজন নেই।
  • চাপের মধ্যে কাজ করার মানসিকতা ও সমস্যা সমাধানে দ্রুত সিদ্ধান্ত নেওয়ার ক্ষমতা।
  • টিমওয়ার্কে দক্ষতা।
  • কল সেন্টার/কাস্টমার সার্ভিসে কাজ করার বাস্তব অভিজ্ঞতা অতিরিক্ত যোগ্যতা হিসেবে বিবেচিত হবে।
  • বিজয় কিবোর্ডে বাংলা টাইপিং এ দক্ষতা থাকা বধ্যতামূলক।
  • ই-কমার্স প্রতিষ্ঠানে কাজের অভিজ্ঞতা অতিরিক্ত যোগ্যতা হিসেবে বিবেচিত হবে।
  • কম্পিউটার পরিচালনায় দক্ষ (বিশেষ করে MS Office)।বাংলায় চমৎকার যোগাযোগ দক্ষতা (মৌখিক ও লিখিত)।

Job Location

Rajshahi

Salary

  • Tk Monthly)


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