Sales & Customer Care Call Center Executive - (For ) - Job ID - 1440762
2 days ago
is looking for
Sales & Customer Care Call Center Executive
Job Description / Responsibility
দায়িত্ব ও কর্তব্য:
- ডিউটি সময় সকাল ৯:৩০ মিনিট থেকে সন্ধ্যা ৭:৩০ মিনিট ।
- ফোন কল, ইমেল ও চ্যাটের মাধ্যমে গ্রাহকদের সেবা ও সহায়তা প্রদান।
- গ্রাহকের অভিযোগ শোনা ও দ্রুত সমাধানের উদ্যোগ নেওয়া।
- গ্রাহকের ফিডব্যাক সংগ্রহ ও সংশ্লিষ্ট বিভাগে রিপোর্ট করা।
- প্রতিষ্ঠানের সেবা ও পণ্য সম্পর্কে তথ্য প্রদান।
Educational Requirements
- Higher Secondary
- Bachelor/Honors
- Masters
- Skills Required: Customer Relations, Sales, Customer Service, COMPUTER OFFICE MANAGEMENT, Customer Relationship Management, Communication, Call Support
Additional Requirements
- শুধুমাত্র রাজশাহী বিভাগের স্থায়ী বাসিন্দারা আবেদন করতে পারবেন।
- বিজয় কিবোর্ডে বাংলা টাইপ না করতে পারলে আবেদন করার প্রয়োজন নেই।
- চাপের মধ্যে কাজ করার মানসিকতা ও সমস্যা সমাধানে দ্রুত সিদ্ধান্ত নেওয়ার ক্ষমতা।
- টিমওয়ার্কে দক্ষতা।
- কল সেন্টার/কাস্টমার সার্ভিসে কাজ করার বাস্তব অভিজ্ঞতা অতিরিক্ত যোগ্যতা হিসেবে বিবেচিত হবে।
- বিজয় কিবোর্ডে বাংলা টাইপিং এ দক্ষতা থাকা বধ্যতামূলক।
- ই-কমার্স প্রতিষ্ঠানে কাজের অভিজ্ঞতা অতিরিক্ত যোগ্যতা হিসেবে বিবেচিত হবে।
- কম্পিউটার পরিচালনায় দক্ষ (বিশেষ করে MS Office)।বাংলায় চমৎকার যোগাযোগ দক্ষতা (মৌখিক ও লিখিত)।
Job Location
Rajshahi
Salary
- Tk Monthly)
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