Support Engineer

7 hours ago

Dhaka, Dhaka, Bangladesh COBAIT Full time ৳1,200,000 - ৳2,400,000 per year
  • IT support for technical issues related to Microsoft's core business applications and virtual environments.
  • Design, implementation, and support services for Microsoft-related technologies, including Windows Server, Exchange, SQL, SharePoint, Office 365, Active Directory, and Microsoft Azure.
  • Manage inbound and outbound calls promptly, identify customers' needs, clarify information, research every issue, and provide solutions.
  • Implement and support disaster recovery solutions.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN, Terminal Services, etc.
  • Communicate with customers as required: keep them informed of incident progress, notify them of impending changes, and agree on outages.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Document and report internal processes and procedures related to duties and responsibilities.
  • Understand processes in the ticketing System by completing assigned training materials and blueprints on the ticketing System.
  • Work through project tickets and phases in the ticketing System as assigned by a Project Manager.
  • Willing to work in a roster-based system and need to perform at least 2-night shifts in a week.
  • At least have 1-2 years of experience in the IT Industry.

  • Engineer, IT Support

    1 week ago

    Dhaka, Dhaka, Bangladesh Gildan Activewear Inc Full time ৳900,000 - ৳1,200,000 per year

    Who we areGildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan, American Apparel, Comfort Colors, GOLDTOE, and Peds. We've spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.Founded in Canada, we now...

  • Engineer, IT Support

    1 week ago

    Dhaka, Dhaka, Bangladesh Gildan Full time ৳1,200,000 - ৳2,400,000 per year

    Who We AreGildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan, American Apparel, Comfort Colors, GOLDTOE, and Peds. We've spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.Founded in Canada, we now...

  • Engineer, IT Support

    1 week ago

    Dhaka, Dhaka, Bangladesh Gildan Activewear Inc Full time $30,000 - $60,000 per year

    Who we areGildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan, American Apparel, Comfort Colors, GOLDTOE, and Peds. We've spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.Founded in Canada, we now...

  • IT Support Engineer

    2 days ago

    Dhaka, Dhaka, Bangladesh Bashundhara Sports City Full time ৳1,200,000 - ৳3,600,000 per year

    Department:IT – Bashundhara Sports CityExperience:2–4 Years in Application Development / IT SupportLocation:Dhaka, BangladeshAbout the RoleWe are looking for a proactive and detail-orientedIT Support Engineerto join our dynamic IT team atBashundhara Sports City. The ideal candidate will play a key role inCRM/ERP implementation, cross-department...

  • Technical Support Engineer

    4 days ago

    Dhaka, Dhaka, Bangladesh Rooya Full time ৳480,000 - ৳960,000 per year

    Job OverviewWe are looking for aTechnical Support Engineerto join our team and ensure regular monitoring and reliability of our system. The ideal candidate will have strong expertise in SQL; problem solving and have good analytical skills.Key ResponsibilitiesRegularly monitor the system to ensure reliability.Proactively investigate and report issues to the...

  • Technical Support Engineer

    4 days ago

    Dhaka, Dhaka, Bangladesh WaTheta Full time ৳60,000 - ৳150,000 per year

    Watheta, a Meta Business Partner, is looking for Technical Support EngineersOn-site, Aftabnagar, DhakaPaid Internship: ৳10k/month (CSE Grad / Related Exp.)Executive Role: ৳15k-৳25k/month (CSE Grad / Related Exp.)Join Date: 1st NovemberReady to grow with us? Send your CV.

  • Platform Support Engineer

    2 days ago

    Dhaka, Dhaka, Bangladesh Eskimi Full time ৳1,500,000 - ৳3,000,000 per year

    ABOUT USEskimi is a full-stack programmatic advertising platform capable of reaching 96% of the open web. Our platform allows us to plan, build, and execute high-performing advertising campaigns in over 162 markets. What sets us apart is our commitment to bringing premium creativity to the table in all aspects of our work, and leveraging innovative formats...

  • Technical Support Engineer

    1 week ago

    Dhaka, Dhaka, Bangladesh NEXT Ventures Full time 30,000 - 40,000 per year

    Who We AreNEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world's most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds...

  • Lead Support Engineer

    4 days ago

    Dhaka, Dhaka, Bangladesh SovWare Full time ৳100,000 per year

    Do you love helping customers succeed and building great teams?SovWare is hiring a Lead Support Engineer to build and lead our customer support team. If you're a customer-focused leader who enjoys creating excellent experiences, we want to hear from youNo. of Vacancies: 1Salary: BDT up to 1,00,000Job Location: 139, TPL Complex, SignboardKey...

  • Application Support Engineer

    1 week ago

    Dhaka, Dhaka, Bangladesh Hogarth Dhaka Full time ৳600,000 - ৳1,200,000 per year

    Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivalled ability to deliver relevant, engaging, and measurable content across...