Communication & Monitoring Executive

7 days ago

Dhaka, Dhaka, Bangladesh Connectivo Full time ৳120,000 - ৳180,000 per year

Location:

Kazipara, Mirpur, Dhaka

Job Type:

Part-Time (3 days per week)

About the Job

Connectivo is seeking a
Communication & Monitoring Executive

to join our dynamic team. In this role, you will be responsible for maintaining effective communication channels, ensuring smooth operational monitoring, and delivering exceptional customer service.

You'll play a key part in managing client interactions, coordinating with emergency services when required, and supporting the overall efficiency of our operations.
Connectivo is a
fast-growing company

specializing in
Security Dispatching, Digital Marketing, and Web Development

. We take pride in crafting tailored solutions that exceed expectations and supporting clients across the USA.

Key Responsibilities

  • Demonstrate high proficiency in
    written and verbal communication

.
- Handle incoming calls professionally — including clients, police, and fire authorities.
- Maintain strong
organizational skills

and effectively switch between multiple tasks.
- Utilize
computer systems and software applications

efficiently.
- Ensure
punctuality, reliability,

and
flexibility

with scheduling (weekends/holidays as needed).
- Maintain accuracy and
attention to detail

while monitoring reports and tasks.
- Collaborate with team members to
identify and resolve issues

effectively.
- Prepare and manage documents using
Microsoft Office

and
Google Workspace

.
- Record, log, and report data accurately to supervisors and clients.
- Resolve client issues and ensure the
highest level of customer satisfaction

.

Qualifications

  • Excellent communication skills in English —
    IELTS Band 6 (Speaking & Listening)

or equivalent preferred.
- Strong
organizational and coordination abilities

.
- Ability to remain calm and professional during
high-pressure or emergency situations

.
- Capable of
multitasking

and prioritizing based on urgency.
- Excellent
attention to detail

and record-keeping skills.
- Proficient in
computer and mobile applications

.

Preferred Skills & Experience

  • Prior experience in
    communication

or
customer service

.
- Familiarity with
Access Control, Fire, and Burglary systems

is a plus.
- Strong
geographical knowledge

and comfort using
Google Maps

.
- Physically fit to handle long monitoring periods.
- Willingness to work various shifts, including nights, weekends, and holidays.

Benefits

  • Competitive salary
  • Performance bonuses
  • Festival bonuses
  • Supportive and inclusive work environment

How to Apply

If you're ready to kickstart your marketing career and grow with a creative team — send your
resume

to

with the subject line:
"Communication & Monitoring Executive"

We look forward to meeting our next creative mind

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