Retention Program Associate

2 weeks ago

Dhaka, Dhaka, Bangladesh Daraz Full time ৳900,000 - ৳1,200,000 per year

About Daraz:

Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz' vision is to be a champion of South Asia serving 100 million customers and businesses by 2030

For more information, please visit

Major Responsibilities:

  • Responsible for the seller growth goal of coins program and achieving them via coordination with the commercial team.
  • Lead end-to-end management of key strategic initiatives that aim to increase seller engagement and stickiness.
  • Identify gaps between user operation and commercial team, propose effective solutions to achieve a win-win situation.
  • Monitor performance metrics, identify trends, and develop tangible actions to drive higher levels of platform loyalty objectives.

Requirements:

  • Graduation in any discipline from any reputed University.
  • Minimum 2 years of experience in e-Commerce or tech industry, bonus if experienced with data analysis
  • Strong sense of ownership, reliable and good team player who enjoys working in a fast-paced environment
  • Strong problem-solving skills, ability to analyses meaningful trends and solve problems with data-driven approach
  • Great project management skills with ability to work fast and and manage multiple projects simultaneously to meet deadlines with minimal supervision.

What We Offer:

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group)
  • A platform to learn from Alibaba's world-leading ecosystem
  • Rigorous training and exposure in team management, leadership, business analytics, and operations
  • An opportunity to train the next generation of business leaders in the e-commerce industry
  • Competitive salary and incentive package

Application Deadline : 30-Aug-2025

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