Senior MEAL Officer, CARE-ALERT project

CARE Bangladesh
is looking for
Senior MEAL Officer, CARE-ALERT project

Job Description / Responsibility

Location:
Based at Dhaka

Duration:
Initially up to February 28, 2026 with a high possibility of extension based on fund availability & performance.

Job Summary:

What it's like to work at CARE?

The Senior MEAL Officer based at CBDO is responsible for supporting the Technical Coordinator to implement an efficient and effective Monitoring and Evaluation (M&E) framework as well as a Complaint Feedback and Response Mechanism (CFRM) for the CARE-ALERT. S/he will collect and manage all hard and soft data with accuracy to present timely to donors, CARE's PEARL Department and other stakeholders as necessary. S/he is also responsible, as per guidance of the Technical Coordinator, for producing high quality, reliable, and efficient reports and information systems tailored to the needs of the donor and different levels of management and operational staff as well as the GoB. S/he will also assist partners in program evaluations and capturing and disseminating learning to wider audience.

II. Responsibilities and Tasks:

Responsibility # 1: Development and Implementation of the MEL System : 40%

• Assist the Technical Coordinator in designing tools/methodology and indictor tracking mechanism for the CARE-ALERT.
• Guide the project and partners staff to ensure implementation of the MEL system through regular inputs in tools/data collection platform and follow up with project staff.
• Work with Technical Coordinator to develop a robust system to facilitate data-based decision making for all the output-wise activities and revision of approach, if necessary.
• Design and carry out digital data collection for Post-Distribution Monitoring (PDMs), surveys, assessments, monthly progress report, process monitoring etc.
• Collect and validate field data on a regular basis for donor and other reporting purposes.
• Support the Technical Coordinator in drafting, guiding, and managing consultants or project team in conducting mid-line and end line surveys and evaluations and reporting.
• Design tools/methodology for collecting monitoring data on regular basis.

Responsibility # 2: Setting up and Ensure Accountability Mechanism: 15%

• Work to set up an efficient Complaint Feedback and Response Mechanism (CFRM) including a hotline.
• Communicate and involve with project stakeholders such as community people, DMC's members, Government Officials etc. and support incorporating feedback to revise program implementation strategy.
• Assist the Technical Coordinator to establish a proper information sharing mechanism in the project locations and ensure that messages are appropriate and relevant for various target groups e.g., women, adolescent, community leaders, etc.
• Collect feedback and complaint forms from the field and enter Feedback and Complaint Database.
• Ensure that the CFRM is effectively functioning, including and ensure closing the loop of all feedback.

Responsibility # 3: Donor and NGOAB Reporting: 15%

• Work with the Technical Coordinator and the project team for establishing effective information sharing, updating and reporting mechanisms.
• Assist the Technical Coordinator in preparing primary narrative donor reports including results frame indicators as per donor's prescribed template/requirement and approved activity plan as the project continues to achieve targets.
• Collect and organize all necessary information and data to produce substantial evidence against the indicators as was set in the proposal and log frame.
• Support the Technical Coordinator to develop dashboard, infographics, maps, databases for providing basis of planning and strategy.
• Monitor info by self and through sector colleagues, collate, compile and update dashboard to present updated needs, gap, constraints, challenges, resources etc.
• Support the Technical Coordinator and partners for timely submission of annual report, budget/revised budget/ revised FD-6, FD-4 audit report and report to NGOAB.

Responsibility #. 4: Knowledge Management and Learning: 15%

• Support the Technical Coordinator to identify initiatives of interest, provide information and quality case studies, web updates etc. around these areas.
• Identify top-line findings from monitoring activities, anonymized and summarized analysis of Complaint Response Mechanism data and any relevant project updates and share with Technical Coordinator.
• Assist Humanitarian and Resilient Futures Team through submission of timely data and information as requested.
• Record knowledge and experience of the project and make it accessible to the CARE-ALERT staff, partners staff and the organization through Technical Coordinator.
• Collect project evidence (photos, quotes, case study, change story, event report, filed visit report, meeting minutes, etc.) periodically and share with project team.
• Work Closely with project consultants to monitor research works and provide inputs where needed to ensure the quality research in a timely manner.
• Support Technical Coordinator to organize periodic review and learning sessions to capture key lessons and good practices from the project.
• Support incorporate data and insights of the mid-line and end line survey and evaluations in project design, modification and dissemination.

Responsibility #. 5: Compliance of Government, Donor and CARE Requirements: 10%

• Follow donor and GoB compliance and standards in the monitoring tools to ensure required standards are followed in structural and non-structural work.
• Ensure compliance of the donor's requirement in quality assurance, monitoring and accountability by both CARE and partner organizations' team through digital/online monitoring tools and applications.
• Carefully follow all CARE International and CARE Bangladesh requirements in the implementation of the MEL system.
• Assist Technical Coordinator to organize and facilitate training on MEL functions/ MEL plan and tools for capacity development and awareness of implementing partners and CARE field staff.
• Representing Project in Upazila and District level forums, as and when needed.

OTHER RESPONSIBILITIES AS ASSIGNED: 5%

• General Responsibilities on Safety and Security, and Safeguarding of children and vulnerable adults
• As part of this role, the job holder must adhere to and support CARE Bangladesh's Safety and Security policy and systems as part of their day-to-day duties and comply with safety & security protocols and directives, including reporting. Staff must maintain situational and self–awareness and be aware of the safety – security-related consequences of their actions upon themselves, their team, and the organization.

CARE is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children, young people, and adults always. CARE expects all staff and volunteers to share this commitment through our Code of Conduct. We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us.

All CARE staff must uphold ethical standards, following codes of conduct to prevent abuse, including sexual harassment, exploitation, and neglect. Regular monitoring ensures accountability to uphold these principles and support our mission of social justice and poverty alleviation.

III. Reporting to: Technical Coordinator – Anticipatory Action

IV. Working Conditions: Based at Dhaka

Educational Requirements

• Masters
• Master's in Geography/Statistics/Disaster Management/Development Studies or field relevant to climate science and environment, but the educational qualification of Bachelor`s degree or relevant can be considered for highly experienced candidates.

Experience Requirements

• 4 to 5 year(s)
• The applicants should have experience in the following business area(s):
• NGO

Additional Requirements

• 4 to 5 years' experience in the relevant field focused program in Humanitarian and Resilient Futures activities, preferably in preparedness and adaptation projects
• Preferably familiar with DRR and Anticipatory Action.
• Ability to work effectively in a culturally diverse organization.
• Ability and willingness to work in stressful situations and travel away from home and stay in the field.
• Proven record of successfully coordinating complex relations, including matrix relations of several posts that do not directly report to the candidate.
• Experience in MEL plan implementation in managerial role in various donor's programs.
• Strong analytical and conceptual skills.
• Proven Skill in statistical and M&E software packages. SPSS, MS Access is essential.
• Proven skill in using Kobo toolbox for data collection and management.
• Experience in programming languages like Python, R, and SQL, GIS is an asset.

Salary

• Tk Monthly)