Customer Service Representative

6 days ago


Dhaka, Dhaka, Bangladesh nextjobz Full time

Job Context
JSK Group operates across multiple sectors including
Broker House, Transport Services (Bus & Air Ticketing), Hospitals & Diagnostics, Doctor Chambers, and Report Delivery
. We are looking for energetic and customer-focused
Customer Service Representatives (CSRs)
to handle
all types of call center services
, such as inbound, outbound, sales, technical support, and customer care across these sectors.

Job Responsibilities

  • Handle inbound calls to provide information and support across brokerage, transport, hospital & diagnostic, doctor chambers, and report delivery services.
  • Make outbound calls for sales, lead generation, appointment scheduling, ticketing, and follow-up services.
  • Provide technical and administrative support where needed (e.g., ticket booking, hospital appointment scheduling, patient inquiries, report delivery updates).
  • Resolve customer complaints professionally and ensure timely resolution.
  • Maintain accurate records of interactions in CRM/ERP systems.
  • Achieve daily/weekly KPIs and service targets for different sectors.
  • Build positive relationships with clients to ensure retention and satisfaction.
  • Follow company scripts, policies, and procedures for all service areas.


  • Dhaka, Dhaka, Bangladesh NEXUS Netro Limited Full time

    We're Hiring: Outbound Agents – Australian Solar Battery CampaignLocation: Bashundhara R/A (Opposite GP House)Shift: 6:00 AM – 3:00 PMRole:Customer Service Representative (Outbound Appointment Setter)Build Your Career with NEXUS Netro LimitedNEXUS Netro Limitedis expanding its appointment setting team for an Australian Solar Battery Campaign, and we are...


  • Dhaka, Dhaka, Bangladesh nextjobz Full time

    Need to handle incoming calls to the prospective customers pertaining to the Client`s business.Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.Identify customer needs, clarify information and provide solutions.Perform every call actively to solve client`s problem.Must be knowledgeable...


  • Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Digicon Technologies PLC.is looking forCustomer Service RepresentativeJob Description / ResponsibilityNeed to handle incoming calls to the prospective customers pertaining to the Client`s business.Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.Identify customer needs, clarify...


  • Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Digicon Technologies Ltd.is looking forCustomer Service RepresentativeJob Description / ResponsibilityNeed to handle incoming calls to the prospective customers pertaining to the Client`s business.Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.Identify customer needs, clarify...


  • Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Digicon Technologies PLC.is looking forCustomer Service RepresentativeJob Description / ResponsibilityNeed to handle incoming calls to the prospective customers pertaining to the Client`s business.Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.Identify customer needs, clarify...


  • Dhaka, Dhaka, Bangladesh Bdjobs Full time

    JSK Groupis looking forCustomer Service Representative (CSR) - All Types of Call Center ServicesJob Description / ResponsibilityJob ContextJSK Group operates across multiple sectors includingBroker House, Transport Services (Bus & Air Ticketing), Hospitals & Diagnostics, Doctor Chambers, and Report Delivery. We are looking for energetic and...


  • Dhaka, Dhaka, Bangladesh Bdjobs Full time

    PalmPay Limitedis looking forJunior Customer Support RepresentativeJob Description:As a Customer Support Representative at PalmPay Limited, you will work closely with the sales managers to drive our sales efforts and ensure operational efficiency. Your role will involve a blend of sales and operational responsibilities to support our growth objectives.Key...


  • Dhaka, Dhaka, Bangladesh Jawda Full time

    About JawdaJawda is an international women's modest fashion brand founded in London, UK, known for its premium quality, thoughtful design, and ethical approach to manufacturing. We serve a global customer base, with a strong focus on the UK, US, and European markets.Role OverviewWe are looking for an experienced Customer Service & Experience Representative...


  • Dhaka, Dhaka, Bangladesh Bemis Associates Full time

    Do you have customer services experience? Do you have the passion to solve problems? At Bemis we see a world of endless possibility; we thrive on making the impossible, possible, and have fun as a team making it happen For over 100 years Bemis has partnered with the world's greatest brands to make their dreams a reality. Become part of a winning team that...


  • Dhaka, Dhaka, Bangladesh Swosti Limited Full time

    Swosti Limitedis looking forOperations & Customer Service ExecutiveJob Context:This is a focal position representing the company before the outsiders.You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.Job Description / ResponsibilityAddress...