Systems/Cloud Engineer

About Webb Fontaine

Founded in 2002, Webb Fontaine is a global trade technology company headquartered in Dubai, with projects spanning the Middle East, Africa, Asia, South America and beyond. We partner with governments worldwide, providing cutting-edge solutions to boost their revenue by streamlining trade and logistics operations across the entire trade spectrum.

At Webb Fontaine, we're crafting a legacy of innovation with a mission to transform the landscape of trade through technology. This wouldn't be possible without our team of exceptional individuals who are at the core of our success.

Position Summary

People matter here
. Webb Fontaine culture focuses on its employees' success and happiness. Our team members are identified by their passion and enthusiasm towards excellence and innovation. Being a team player is key: we care and support each other.

We welcome a motivated
Systems Engineer
to be responsible for the maintenance, upgrade, and management of Webb Fontaine's production and R&D infrastructure, administrative software, hardware, and networks.

Key responsibilities

• Experience designing, deploying, and managing Linux (RedHat), Windows server technologies, on-premise and in the Cloud (Azure/AWS/GCP), VMWare, and physical hardware.
• Subject Matter Expertise with high-performance storage hardware solutions, Fiber Channel SAN fabrics, and NAS solutions, including replication to DR sites.
• Implement and manage high-performance, highly available, secure, and scalable enterprise storage solutions, including SAN storage systems, NAS, and Hyper-Converged Infrastructure (HCI) technologies.
• Design, implement, manage, and monitor physical infrastructure, ensuring that hardware and software are compliant with company standards and optimizing the enterprise-wide architecture to ensure availability and capacity to meet business needs.
• Install, manage, and troubleshoot VMware vSphere 6.7/7.0.
• Design and manage systems in multi-datacenter environments, including HA/DR design.
• Coordinate and perform system patching for ESXi hosts.
• Experience with Active Directory, including but not limited to Group Policies, DNS, DHCP, ADFS, and Certificate Authority.
• Cloud System Architecture/Design.
• Experience creating and updating SOPs and comprehensive technical. documentation for all systems listed above.
• Excellent time management and task management abilities. Must be able to plan and execute complex interdependent activities across both IT systems and people-based processes.
• System architecture, design, maintenance, and OS upgrade projects.
• Ability to work independently as well as with a team.
• Ability to multitask on operational issues in a group environment.
• Solid networking knowledge, such as LAN/WAN networks and OSI layers (TCP/IP, VLAN, switching, routing, etc.).
• Experience with containerization (Docker) and Kubernetes.
• Management of storage infrastructure, including SAN, NAS, iSCSI, FC, SAS, and NFS technologies.
• Design and implementation process automation was needed to optimize operations and performance.
• Participate in on-call rotation and respond to after-hours alerts.
• Some travel may be required.

Qualifications

• BS or MS in Computer Science or Computer Engineering
• Strong, demonstrated administrative knowledge of Red Hat Linux, Windows
• Strong, demonstrated knowledge of scripting/automation of administrative tasks
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Must have cloud experience in AWS, Azure, Google
• Demonstrated experience in supporting services (DNS, DHCP, Web Server, Proxy, Mail, NTP, AntiVirus, SSL Certificates)
• Experience with different file-hosting services
• Strong experience with virtualization solutions, especially VMware
• Experience in managing enterprise-wide data backup and recovery
• Experience with security/vulnerability tools, implementation, and configuration
• Knowledge of OpenLDAP and Active Directory
• Experience with Single Sign-On implementation (SAML and OAuth)
• Experience with configuration management tools (Ansible)
• Strong experience with Docker/Kubernetes
• Experience with monitoring systems (Nagios, Zabbix, Pager Duty). Experience with ELK is a plus

Benefits

• Equal opportunity advocacy:
  We promote equality, creating a diverse and inclusive environment.
• Competitive compensation:
  Enjoy a competitive salary that rewards your contributions.
• Health and Wellness:
  We provide comprehensive medical coverage.
• Global collaboration:
  Join a world-class team with a global presence and international clients.
• Investment in you:
  We invest in your growth and development, valuing our employees as top talent.
• Work-life balance:
  We ensure a healthy work-life balance for your well-being.
• Training support:
  We offer a comprehensive learning and development program.
• Personalised approach:
  We prioritise personal connections and caring for you beyond your professional role.

We offer benefits tailored to each location, considering the specific regulations and conditions of each country. These will be discussed with candidates during the selection process.