Telesales Executive

2 weeks ago

Dhaka, Dhaka, Bangladesh Shayan Hotel and Resort Full time

Requirements:

Education

  • Bachelor/Honors

Experience

  • 1 to 4 years
  • The applicants should have experience in the following business area(s): Hotel, Resort
  • Freshers are also encouraged to apply.

Additional Requirements

  • Strong communication and negotiation skills
  • Knowledge of hospitality/resort operations
  • Sales experience (especially in hospitality or travel)
  • Proficiency in CRM and booking software
  • Customer-centric mindset

Responsibilities & Context

Core Responsibilities of a Resort Sales Executive:

Sales & Revenue Generation

  • Promote and sell resort rooms, event spaces, packages
  • Achieve or exceed monthly/quarterly/annual sales targets.
  • Upsell premium offerings to maximize revenue per booking.

Client Relationship Management

  • Build and maintain strong relationships with key clients (corporate, wedding planners, travel agents).
  • Handle inquiries, provide quotes, and follow up promptly.
  • Deliver exceptional customer service before, during, and after the sale.

Market Research & Strategy

  • Identify new business opportunities and emerging market trends.
  • Analyze competitor pricing and promotional strategies.
  • Contribute to the development of sales and marketing strategies.

Event & Group Sales

  • Coordinate with clients and internal departments for weddings, conferences, and group bookings.
  • Prepare contracts, proposals, and banquet event orders (BEOs).
  • Ensure all group and event details are accurately communicated and executed.

Skills & Expertise

Telesales Sales & Marketing Sales target Customer Service Target Achievement

Suggested by

Sales target, Customer ServiceTelemarketing, Client Relationship Management, Client Service/ Marketing, CRM Software, Market Research, Sales & Marketing

Compensation & Other Benefits

  • What We Offer: performance incentives (commission on sales & client conversions). Monthly & yearly bonus schemes for top performers. Career growth opportunities in hospitality management. Training & skill development programs.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (GULSHAN 1, Shyamoli), Manikganj (Singair)

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