Lead System Engineer

ASAI Management Services Limited
is looking for
Lead System Engineer

Job Description / Responsibility

ASA International is one of the world's largest and fastest growing international microfinance banking institutions offering socially responsible loans to underbanked, low-income female micro-entrepreneurs in Asia and Africa ("ASA International" or the "Group"). ASA International promotes financial inclusion and has successfully shown that access to financial services helps to reduce poverty and promotes social-economic progress for its predominantly female client base. ASA International has a premium listing on the main market of the London Stock Exchange and serves close to 2.3 million customers across 13 countries in Asia and Africa. It has corporate head offices in Amsterdam, the Netherlands as well as in Dhaka, Bangladesh. ASA International provides small loans ranging from USD 250 to USD 2,000. Almost all customers are women that run small businesses, from small shops, restaurants, sewing businesses, to various trading activities and cottage industries. Increasing financial inclusion and promoting social and economic development of our clients and their communities is at the heart of ASA International's mission.

Leading & Mentoring Team

• Lead, motivate, and develop the IT Infrastructure team to achieve strategic objectives.
• Manage and prioritize the team's workload and ensure timely project delivery.
• Oversee hybrid infrastructure, including on-premises servers and cloud platforms.
• Manage deployment, operation, and optimization of Azure-based solutions (IaaS, PaaS, SaaS).
• Oversee team skill development, training, and certification, particularly in cloud technologies (Azure/AWS).
• Provide mentorship and foster a culture of continuous learning.

Manage IT Projects

• Implement cloud governance, monitoring, and cost optimization strategies.
• Ensure high availability, scalability, and disaster recovery for cloud workloads.
• Forecast upcoming requirements and prepare proposals for management approval.

Troubleshoot and Manage Technical Issues

• Develop and enforce best practices, IT security standards, and operational controls in line with regulatory requirements.
• Implement and manage cloud security features including Azure Security Centre, Sentinel, Defender, Key Vault, and Identity Management.
• Conduct vulnerability assessments (VA), penetration testing (PT), and remediate risks across on-premises and cloud environments.
• Design and operate Azure Site Recovery and Backup solutions.
• Ensure robust data security, backup, and recovery processes.
• Manage data centre operations and disaster recovery planning.

Collaboration with Entities and Departments

• Analyze departmental requirements to design and deliver technology solutions aligned with business needs.
• Collaborate with global and cross-functional teams to improve workflows and automate processes.
• Coordinate with vendors, suppliers, and service providers for solution design, procurement, AMC/SLA management, and troubleshooting.

Develop and Implement Policies

• Plan, design, and deploy system, network, security, and cloud infrastructure.
• Ensure compliance with standards such as ISO 27001 and data privacy regulations.

Documentation

• Maintain documentation for system operations, purchases, approvals, incidents, and changes. Preserve and optimize IT and cloud assets.

Educational Requirements

• Bachelor of Science (BSc) in Computer Science & Engineering
• Skills Required: AWS, Cloud Management, Kubernetes, MS Azure AD Administration

Experience Requirements

• At least 10 year(s)
• The applicants should have experience in the following business area(s):
• Financial Consultants

Additional Requirements

• Cloud Infrastructure: a. Strong expertise in Microsoft Azure (primary) and familiarity with AWS and OCP. b. Experience with Azure AD, Azure Networking, Virtual Machines, Storage, Kubernetes/AKS, App Services, API Management, Logic Apps, and Monitoring tools. c. Knowledge of hybrid cloud setups, cloud migration strategies, and infrastructure as code (Terraform, ARM templates, Bicep)
• Systems & Virtualization: Windows Server administration, Hyper-V/VMware, clustered systems, log monitoring, and server hardware administration
• Red Hat OpenShift Container Platform (OCP): experience in designing, deploying, and managing enterprise-scale solutions on OCP. (Architect and operate containerized workloads on OpenShift in on premise or cloud environments, Configure, monitor, and optimize OCP clusters for performance, reliability, and security)
• Networking: VLANs, inter-VLAN routing, spanning tree, routing protocols, VPNs (IPSec/SSL), GRE tunneling, bandwidth/load balancing
• Security: Firewall configuration (Fortinet, Cisco), centralized antivirus, SSL certificate deployment/renewal, and compliance with ISO 27001
• Storage: SAN/NAS administration, NetApp solutions, MPIO, iSCSI, and virtualization storage planning.
• Licensing & Subscriptions: Microsoft OS & Office, antivirus, firewall, SSL certificates, and product licensing.

Job Location

Dhaka