Digital Product

7 days ago

Dhaka, Dhaka, Bangladesh Banglalink Full time

Job Description 

  • Identify gaps in existing customer journeys and design improved "to-be" journeys across products and channels.

  • Develop roadmaps to address root causes impacting customer experience and drive stakeholder alignment.

  • Translate business requirements and customer insights into detailed documentation and functional designs.

  • Implement efficient, innovative solutions to optimize customer lifecycle and enhance user experience.

  • Maintain and continuously update a library of customer journeys to drive ongoing improvement.

  • Conduct research, tests, and customer surveys to identify pain points and measure experience outcomes.

  • Build and manage a database of current and future customer engagement capabilities.

  • Enhance digital channel capabilities and plan future system improvements to meet evolving customer needs.

  • Explore and test digital solutions with external partners to improve customer interaction pathways.

  • Ensure best-in-class service experience across all touchpoints—traditional (USSD, IVR, Call Center) and digital (App, Web, Chat, OTT).

Academic Qualification

  • BBA/Masters in any discipline

Job Experience Required

  • 5+ years of experience in relevant experience preferably in telecom industry

Required Capabilities

  • Customer obsessed with full dedication to improve process by innovation and eliminate defects
  • Full understanding of customer journey mapping & user experience testing procedure
  • Good knowledge on system capability enhancement considering future business focus
  • Outstanding analytical and problem-solving skills
  • Thorough knowledge of process improvement
  • Sound knowledge on NPS and customer satisfaction measurement KPIs
  • Strong understanding of project management concepts, with focus on planning, progress tracking & communication/reporting 
  • Demonstrated ability to collaborate cross-functionally to achieve results at all levels
  • Ability to prioritize and focus delivery group on the tasks at hand
  • Excellent verbal and written communication skills and able to communicate up and across the organization – working with senior staff members and front-line employees.
  • Proven ability to perform well under pressure and highly self-motivated
  • Basic knowledge on telecom technology

  • Digital Product

    2 weeks ago

    Dhaka, Dhaka, Bangladesh banglalink Full time ৳500,000 - ৳1,500,000 per year

    Job DescriptionSupport the development and execution of product strategy and roadmap for MyBLApp aligned with company goals.Develop and execute App growth framework focusing on acquisition, winback, and retention.Lead and supervise in-app campaign configuration and operations for all app specific ATL/BTL/special campaigns.Drive personalized and thematic user...

  • Digital Product

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Banglalink Full time ৳120,000 - ৳240,000 per year

    Job Description Support the development and execution of product strategy and roadmap for MyBLApp aligned with company goals.Develop and execute App growth framework focusing on acquisition, winback, and retention. Lead and supervise in-app campaign configuration and operations for all app specific ATL/BTL/special campaigns. Drive personalized and...

  • Product Executive

    5 days ago

    Dhaka, Dhaka, Bangladesh Nippon Paint Bangladesh Full time

    We're Hiring — Product Executive (Marketing)Nippon Paint BangladeshRole PurposeThe Product Executive will play a key role in managing product portfolios, driving brand strategy, leading product launches, improving category performance, and supporting the sales team with insights and tools. The role requires strong ownership, analytical skills, and hands-on...

  • Product Marketing Executive

    7 days ago

    Dhaka, Dhaka, Bangladesh Mevrik Full time

    We're seeking a proactive, results-driven Product Marketing Executive to join , the Unified CX AI & AI Agents Platform. In this role, you'll help shape how our products are positioned, drive demand across key markets, and manage our digital presence. You will work across social media, our website, campaigns, and go-to-market (GTM) activities to showcase how...

  • Product Designer

    1 week ago

    Dhaka, Dhaka, Bangladesh TygrLabs Ltd Full time $30,000 - $60,000 per year

    Product Designer Company: TygrLabs Location: Gulshan, Dhaka, Bangladesh Working Hours: 9:00 AM - 6:00 PM (Sun Thu) Job Type: Full-time (On-site) Position Overview TygrLabs is seeking a passionate and talented Product Designer to join our dynamic team. The pivotal role involves designing innovative, user-centric products that resonate with our mission and...

  • Product Designer

    5 days ago

    Dhaka, Dhaka, Bangladesh TygrLabs Full time

    Company:TygrLabsLocation:Gulshan, Dhaka, BangladeshWorking Hours:9:00 AM - 6:00 PM (Sun Thu)Job Type:Full-time (On-site)Position OverviewTygrLabs is seeking a passionate and talented Product Designer to join our dynamic team. The pivotal role involves designing innovative, user-centric products that resonate with our mission and vision. You will collaborate...

  • Senior Digital Marketer

    1 week ago

    Dhaka, Dhaka, Bangladesh Projuktir Pathshala Institute Full time $200,000 - $600,000 per year

    Location: Uttara, DhakaEmployment Type: Full-TimeSalary: Based on expertise in Details.The OpportunityWe are exclusively seeking a highly experienced Senior Digital Marketing Specialist with great professional level English proficiency to lead our digital growth. This strategic, hands-on role requires a proven track record across all major digital channels...

  • Digital Marketing Executive

    3 days ago

    Dhaka, Dhaka, Bangladesh SZDFLongWin Technology Full time

    Company:SZDFLongwin TechnologyIndustry:TFT LCD Display, Touch Panel, Industrial Display SolutionsJob Type:Full-time (Onsite-Office-Based)Salary: 20-30K Job SummaryWe are looking for a proactive and skilledDigital Marketing & Sales Specialistto promote our AUO TFT LCD displays, generate leads, communicate with clients, and support the company's online growth....

  • Voice Product Manager

    3 days ago

    Dhaka, Dhaka, Bangladesh banglalink Full time

    Job DescriptionDriving growth in the Voice Portfolio through effective product management and execution.Support development and execution of Voice product plans, ensuring alignment with growth and revenue objectives.Prepare monthly/quarterly product actions to optimize Bundle and PayGo performance.Assist in designing innovative voice products based on...

  • Digital Marketing Manager

    3 days ago

    Dhaka, Dhaka, Bangladesh bZm Graphics Limited Full time

    Salary Job LocationMohammadpur, DhakaJob NatureFull TimeVacancy2StatusopenDepartmentMarketingPosted6 months agoDeadline21 May 2025Job ContextbZm Graphics is a well established Visual Content Post-Production company, offering high-volume post-production services to e-commerce brands, creative studios, and photography agencies worldwide. We're on the lookout...