Sr Executive

2 weeks ago

Uttara Dhaka, Bangladesh Bdjobs Full time ৳1,200,000 - ৳3,600,000 per year

BioBuild Development Limited
is looking for
Sr Executive (Tele Sales & Marketing)

Key Points

-Excellent performers will be shifted to Sales Department after probation period

-Friendly Environment

-Office Location: Jolshiri DOHS, Dhaka

Job Description / Responsibility

  1. Inbound Calls Handling
    :

  2. Respond to inquiries from potential buyers, tenants, or investors.

  3. Provide information about real estate projects, pricing, availability, site visits, and amenities.

  4. Outbound Calls
    :

  5. Follow up with leads generated from marketing campaigns or property portals.

  6. Call existing or previous clients for new projects, feedback, or referral programs.

  7. Lead Qualification
    :

  8. Understand the customer's requirements (budget, location, property type).

  9. Categorize leads based on potential interest and readiness to buy.

Lead Management & CRM

  1. Data Entry & Maintenance
    :

  2. Update lead details in CRM systems or internal databases.

  3. Maintain accurate call logs and follow-up schedules.

  4. Follow-ups
    :

  5. Schedule and remind prospects about site visits or meetings.

  6. Nurture cold or warm leads over time through regular communication.

Support for Sales & Marketing

  1. Coordination
    :

  2. Coordinate with the sales team for site visits, property bookings, and client meetings.

  3. Assist in arranging transport for site visits, if required.

  4. Campaign Support
    :

  5. Support marketing campaigns by calling lists generated from ads, events, or property expos.

Customer Service & Relationship Building

  1. Customer Support
    :

  2. Address queries or complaints about existing projects, payments, possession dates, etc.

  3. Redirect more complex issues to relevant departments (legal, finance, CRM, etc.).

  4. Building Rapport
    :

  5. Build trust and relationships to increase conversion chances.

  6. Maintain a professional and positive attitude at all times.

Reporting & Feedback

  1. Daily/Weekly Reporting
    :

  2. Submit reports on call status, lead conversion, and customer feedback to supervisors.

  3. Share market insights or common customer concerns with marketing/sales teams.

Experience Requirements

  • At least 2 year(s)
  • The applicants should have experience in the following business area(s):
  • Real Estate

Additional Requirements

Other Skills Required:

  • Good communication (English and regional language)
  • Basic real estate knowledge
  • Patience and listening skills
  • Time management and multitasking
  • Familiarity with CRM software

Job Location

Dhaka (Uttara West)

Salary

  • Tk Monthly)

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