Assistant Manager – Recruitment and People Culture

4 days ago

Gulshan, Dhaka, Bangladesh Aman Group of Companies Limited Full time ৳35,000 - ৳40,000 per year

Position Title:
Supervisor – Care Provider Recruitment & People Culture

Location:
AYAT Care HQ, Gulshan 2 (In-person)

Reports to:
COO / Operations Lead

Salary: 35,000 to 40,000 BDT (Depending on the experience)

Role Summary

The Assistant Manager – Recruitment & People Culture will lead AYAT Care's recruitment and workforce development pipeline for caregivers, nurses, and nannies.

This supervisor will ensure AYAT Care recruits the right talent, assesses and builds their skills, maintains high service standards, and fosters a strong organizational culture that supports both employees and care providers. The role requires strategic manpower planning, capacity building, quality assurance, and people-focused leadership.

Key Responsibilities

1. Strategic Workforce Planning & Talent Pipeline Development

  • Develop annual & quarterly workforce hiring plans based on business growth targets.
  • Forecast manpower needs for caregivers, nurses, and nannies across Dhaka & future expansion areas.
  • Build a multi-channel sourcing strategy (job fairs, training partners, community networks, gov. programs).
  • Build and maintain relationships with skill institutes, NGOs, government bodies, and placement partners.
  • Create and manage recruitment dashboards to monitor hiring metrics, supply gaps, and performance trends.

2. Recruitment Leadership (Caregivers, Nurses, Nannies & Internal Staff)

  • Ensure consistent screening, interviewing, credential verification, and selection of care providers.
  • Oversee talent acquisition for AYAT Care's internal roles, building a culture-aligned workforce.
  • Develop competency frameworks and job-specific screening tools.
  • Oversee payroll accuracy and compliance for caregivers, nurses, and nannies.
  • Ensure proper documentation, contract management, and data integrity.
  • Maintain records of training, certification, performance evaluations, and home-visit assessment reports.
  • Approve final hiring decisions and ensure proper pre-joining orientation.

3. Training, Upskilling & Quality Assurance

  • Oversee all training activities of caregivers, nurses, and nannies
  • Evaluate skill gaps and coordinate refresher programs, soft-skills, and behavior training.
  • Maintain quality benchmarks for home care delivery across all service lines.

4. Culture, Engagement & Retention (People & Care Providers)

  • Lead initiatives that build a strong, inclusive work and service culture at AYAT Care.
  • Develop frameworks for caregiver/nanny/nurse retention, motivation, and reward systems.
  • Conduct regular engagement programs, grievance handling, and 1-to-1 check-ins with providers.
  • Coach teams on communication, conflict resolution, empathy, and professionalism.

Qualifications & Experience

Required

  • Bachelor's degree in HR Management, Business Administration, or a relevant field.
  • Minimum 4–5 years of experience in HR, talent acquisition, workforce management, or operations.
  • Experience supervising teams and managing multi-role recruitment functions.
  • Strong understanding of caregiving, childcare, nursing, or service-sector operations.
  • Excellent communication, leadership, empathy, and conflict-resolution skills.

Preferred

  • Experience in healthcare, home-care, or service industry workforce management.
  • Knowledge of early childhood development, caregiving standards, or nursing competencies.
  • Ability to conduct training, performance reviews, and skill assessments.
  • Strong reporting skills (Excel, HR dashboards, Google Sheets).

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