Reservation Officer
4 days ago
Travel Counsellor Ltd.
is looking for
Reservation Officer
Job Description / Responsibility
- Deal with customer inquiries and reservations, both in person and over the phone·
- Assist in other duties such as scheduling flights and handling customer complaints·
- Familiarity with travel documentation requirements for ticket issuance.
- Use of personal mobile phones during working hours is strictly prohibited, except in emergencies with prior permission.
Working hours will follow standard office time, 9.30 AM to 7.00 PM.
Educational Requirements
- Bachelor/Honors
- Skills Required: Air Ticketing and Visa processing.
Experience Requirements
- At least 2 year(s)
- The applicants should have experience in the following business area(s): Travel Agent,Tour Operator,Immigration/Visa Processing
Additional Requirements
- Only experienced people can apply.
- Skilled in booking, issuing, reissuing, and refund calculations in compliance with IATA rules.
- GDS qualified and good knowledge of reservation & ticketing.
- Very good knowledge of the current airline market.
- Knowledge of airline policies, procedures, and modifications to ensure ticket accuracy.
- Good connection and knowledge of local agents and their business.
- Should be able to work under pressure.
- Candidate must be knowledge on GDS System (Booking, Issue, Re Issue & Refund Calculation)
- Candidate must be knowledge to modifications while adhering to airline policies and procedures.
- Candidate must knowledge other travel documents to issue the ticket
- Responsibilities & Context
- Deal with customer inquiries and reservations, both in person and over the phone·
- Assist in other duties such as scheduling flights and handling customer complaints·
- Familiarity with travel documentation requirements for ticket issuance.
- Use of personal mobile phones during working hours is strictly prohibited, except in emergencies with prior permission.
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