Ticketing & Reservation Manager- For A Five Star Business Hotel - Job ID: 1449488

5 days ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

A Five Star Business Hotel
is looking for
Ticketing & Reservation Manager

Job Description / Responsibility

PROFILE OF A Ticketing & Reservation Manager

The Ticketing & Reservation Manager is responsible for overseeing all airline ticketing, travel reservations, and related services for guests and corporate clients. The role ensures accurate ticket issuance, competitive pricing, excellent customer service, and strong coordination with airlines, travel partners, and internal hotel departments.

RESPONSIBILITIES OF THE Ticketing & Reservation Manager

  • Manage day-to-day ticketing and reservation operations, including air tickets, re-issuance, refunds, and cancellations
  • Supervise and train ticketing and reservation staff to ensure efficiency and accuracy
  • Handle domestic and international airline bookings using GDS systems (Amadeus, Sabre, Galileo, etc.)
  • Ensure compliance with airline rules, IATA regulations, and company policies
  • Negotiate with airlines and travel partners for best fares, deals, and incentives
  • Coordinate closely with Front Office, Sales, and Corporate Accounts for guest and client travel needs
  • Monitor ticketing sales, prepare reports, and analyze revenue performance
  • Resolve guest complaints and special travel requests promptly and professionally
  • Maintain accurate records of bookings, invoices, and refunds
  • Ensure high standards of customer service and confidentiality at all times

Educational Requirements

  • Bachelor/Honors
  • Bachelor's degree in Travel, Tourism, Business Administration, or a related field

Experience Requirements

  • At least 5 year(s)
  • The applicants should have experience in the following business area(s):
  • Hotel

Additional Requirements

  • Minimum 5 years of experience in airline ticketing and reservations
  • At least 2–3 years in a supervisory or managerial role
  • Strong knowledge of GDS systems and airline fare structures
  • IATA certification preferred

Job Location

Dhaka (Banani)

  • Reservation & Ticketing Executive - For Krayon Travels - Job ID: 1441727

    7 days ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Krayon Travelsis looking forReservation & Ticketing ExecutiveJob Description / ResponsibilityHandle flight, hotel, and travel reservations using computerized reservation systems (OTA/GDS)Issue, reissue, and cancel air tickets according to customer requestsProvide customers with information on fares, schedules, routes, and travel policiesManage booking...

  • Asst. Manager-Ticketing

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Mpire Global Full time

    Job Title:Asst. Manager-Ticketing & Reservation (Hajj & Umrah)OverviewWe are seeking a presentable, energetic, and proactive Ticketing & Reservation Asst. Manager to manage Hajj & Umrah travel operations along with general flight bookings. The ideal candidate will have hands-on experience with Sabre GDS, strong communication skills, and the confidence to...

  • Air Ticketing

    2 weeks ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Unipal Tourismis looking forAir Ticketing & Reservations ExecutiveJob Description / ResponsibilityHandle air ticket reservations, issuance, re-issuance, cancellations, and refundsMandatory hands-on experience in GDS SabreCreate and manage PNR, fare quotation, and ticketing deadlinesIssue domestic and international air ticketsCheck fare rules, baggage, and...

  • Executive - Reservation, Ticketing & Sales - For Lantabur Group - Job ID: 1443317

    4 days ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Lantabur Groupis looking forExecutive - Reservation, Ticketing & SalesKey PointsLantabur Tours & Travels, (A sister concern of Lantabur Group) searching for a motivated, self-confident, Team bound and hard-working persons (Sales & Ticket reservation) whose are capable for this position.Job Description / ResponsibilityHandle air ticket reservations, issuance,...

  • Reservations Manager- For Dragon Holidays BD

    3 hours ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Dragon Holidays BDis looking forReservations ManagerJob Description / ResponsibilityDeal with client inquiries regarding all kings of international & SOTO flightsCommunicate with clients to provide other travel servicesRespond to clients via online & offline channelsCreate travel itineraries with flights & other travel servicesBook flights using different...

  • Instructor - Reservation & Ticketing - (For US-Bangla Airlines) - Job ID - 1448390

    7 days ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    US-Bangla Airlinesis looking forInstructor - Reservation & TicketingJob Description / ResponsibilityConduct training sessions for new recruits on Aviation Orientation, Reservation & Ticketing, GDS systems, and Sabre Software.Deliver structured study materials including handouts and visual resources to enhance learning outcomes.Organize workshops with OTA...

  • Reservation & Ticketing Executive - Travel Agent- For Khan & Brother- Job ID: 1443514

    3 hours ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Khan & Brotheris looking forReservation & Ticketing Executive - Travel AgentJob Description / ResponsibilityHandle air ticket reservations, issuance, re-issuance, and refunds through GDS (Amadeus/Sabre/Galileo).Handle customer inquiries for air ticket bookings (domestic and international).Develop and execute sales and marketing strategies to increase ticket...

  • Executive/ Sr. Execuitve

    1 week ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Career Travel International Limitedis looking forExecutive/ Sr. Execuitve - Ticketing & ReservationJob Description / ResponsibilityHandle domestic & international air ticket reservations and issuanceOperate GDS systems (Amadeus / Sabre / Galileo)Process reissue, revalidation, cancellation, and refundsEnsure correct fare calculation and compliance with...

  • Executive- Travel

    2 days ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Tycoon Hi-Tech Park Ltd.is looking forExecutive- Travel & ReservationJob Description / ResponsibilityAir Ticketing by our own system (Air Ticketing on GDS (Travelport/Sabre).Keeping up-to-date with airlines and travel regulations of different countries.Hotel/ Resort Reservation, Client Service.Making Package Details with Itinerary.Counseling applicants...

  • Reservation & Ticketing Executive - For Dhaka Popular Travel Ltd - Job ID: 1444673

    3 hours ago

    Dhaka, Dhaka, Bangladesh Bdjobs Full time

    Dhaka Popular Travel Ltdis looking forReservation & Ticketing ExecutiveJob Description / ResponsibilityIt`s a full time Job, Working hour :For Male :Shift A : 1PM - 10PMShift B : 9PM - 6AMFor Female :Shift B : 10AM - 7PMResponsibilities:Handle inbound and outbound sales calls professionally with the objective of converting inquiries into confirmed...