Chief Operating Officer

2 weeks ago

Bangladesh STS Group Full time $90,000 - $120,000 per year

Requirements

Additional Requirements

  • 10–15 years of experience in the Food & Beverage industry, with 8 years in a senior leadership role.

  • Strong financial understanding, particularly in budgeting, cost control, and P&L management.

  • Deep understanding of food safety and hygiene regulations.

  • Proven track record of leading large teams and achieving operational excellence.

Skills:

  • Strong leadership and team-building skills.

  • Excellent communication and stakeholder management abilities.

  • Strategic thinker with attention to detail and a results-driven approach.

  • Ability to implement systems and processes for scalable operations.

Responsibilities & Context

Reporting to: CEO, STS Group.

Description:The Chief Operating Officer (COO) – Food & Beverage will lead the operations of STS Group's F&B division across all institutions. The role requires strategic leadership, strong operational expertise, and a commitment to excellence in quality, service, and profitability. The COO will oversee end-to-end management of F&B business units, ensuring alignment with the company's growth and sustainability goals.

Why Join Us:

  • Be part of a growing, innovative team within a leading education and healthcare group.

  • Opportunity to shape and lead the future of a dynamic F&B business.

  • Competitive salary and benefits.

  • Supportive and collaborative work environment.

Duties & Responsibilities as COO – Food & Beverage:

  • Lead and oversee daily F&B operations across all STS institutions, ensuring service quality, hygiene, cost control, and operational efficiency.

  • Manage the overall business performance of the F&B division, including P&L, budgeting, EBITDA growth, and timely receivables.

  • Oversee student menu planning, ensuring nutritional balance and compliance with age-specific and those with specific dietary or medical requirements.

  • Drive student experience enhancement through food-related engagement initiatives, wellness programs, and experiential offerings within campus life.

  • Coordinate F&B support for company events, school programs, and special activities, guiding local cafeteria managers accordingly.

  • Share feedback and provide input to the project team on upcoming new projects to ensure proper setup and alignment with F&B requirements.

  • Propose and manage CapEx and OpEx budgets for all sites related to the F&B function, ensuring cost-effective and future-ready planning.

  • Explore innovative revenue generation ideas and introduce new F&B concepts, offerings, and services.

  • Ensure compliance with all health, safety, and regulatory standards across kitchens, dining, and food preparation areas.

  • Oversee procurement, inventory, and vendor management to support efficient day-to-day operations.

  • Address customer feedback promptly and ensure continuous improvement in service quality.

  • Provide regular reports and strategic updates to the CEO and the Board on performance, initiatives, and challenges.

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