Delivery & Operations Trainer - For HealthOS - Job ID: 1439494

4 days ago

Dhaka, Dhaka, Bangladesh Bdjobs Full time

HealthOS
is looking for
Delivery & Operations Trainer

Job Description / Responsibility

We are seeking a
Delivery & Operations Trainer
who will work directly with the Operations team to train delivery personnel on app usage, operational processes, and sales generation. This role also requires close coordination with internal teams such as Returns and Distribution to ensure a smooth end-to-end delivery and service experience for pharmacy partners.

Key Responsibilities

  • Train delivery personnel on the Healthos mobile application, including order handling, delivery confirmation, returns, and issue reporting.
  • Educate delivery staff on the complete operational workflow from order pickup, delivery, returns, and distribution handover.
  • Coordinate closely with
    Returns, Distribution, and Operations teams
    to ensure smooth process execution and clear communication.
  • Train and guide delivery personnel on professional communication and relationship-building with pharmacy owners.
  • Enable delivery staff to
    generate sales
    , encourage repeat orders, and onboard pharmacies to place orders through the app.
  • Conduct onboarding and refresher training sessions for delivery personnel.
  • Monitor field performance, identify gaps, and provide feedback to improve efficiency and sales output.
  • Support Operations in improving service quality and reducing delivery or process-related issues.

Educational Requirements

  • Bachelor/Honors

Experience Requirements

  • At most 3 year(s)
  • The applicants should have experience in the following business area(s):
  • Wholesale,Pharmaceutical/Medicine Companies,E-commerce

Additional Requirements

  • Experience in training delivery staff, field executives, or operations teams.
  • Understanding of B2B sales support, logistics, or distribution processes.
  • Strong communication, coordination, and team-working skills.
  • Comfortable training teams on mobile apps and digital processes.
  • Experience in healthcare, FMCG, logistics, or distribution is an advantage.
  • Willingness to travel and work closely with field teams.

Job Location

Dhaka (Adabor)

Salary

  • Tk Monthly)

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