Technical Content

1 week ago

Dhaka, Dhaka, Bangladesh Orbund LLC Full time


PLEASE READ THE INFORMATION PROPERLY AND THEN APPLY USING THIS GOOGLE FORM LINK:

Position Overview:

We are seeking a "Technical Content & RFP Specialist" to join our "Product Experience & Technical Content Team".

The role combines Technical Documentation, RFP Response Writing, and UX improvement ideation, requiring a blend of creativity, clarity, and analytical thinking.

The ideal candidate will be responsible for creating high-quality Documentation (User Guides/Manuals) for Orbund's SIS products, crafting compelling RFP and business proposal responses, and suggesting actionable ideas to enhance the user experience. This position plays a key role in communicating Orbund's value — both to end users and to prospective clients.

Key Responsibilities:

● Develop, edit, and maintain User Guides, FAQs, Release Notes, knowledge base articles, and internal documentation.

● Translate complex system processes into clear, structured, and visually engaging content.

● Prepare persuasive, accurate, and professionally formatted RFP and Rroposal Responses for clients across international markets.

● Collaborate with Sales, Product, and Management teams to ensure proposal content aligns with product capabilities and business strategy.

● Work closely with Developers, QA, and Implementation teams to ensure documentation accuracy and relevance.

● Review Orbund's product interface and user workflows to identify areas for improved clarity and usability, and share practical UX enhancement ideas.

● Create video tutorial scripts, visual aids, and process diagrams that simplify training and adoption.

● Maintain a repository of proposal templates, product summaries, and compliance statements for efficient reuse.

Compensation & Other Benefits:

  • Salary: Negotiable
  • Work 5 days weekly (SUN - THU)
  • Public holidays
  • Annual leaves (20 days)
  • Friendly and Creative Environment - suitable for skill development
  • Annual Picnic

Additional Requirements:

  • Excellent communication skills in both verbal and written English is a MUST, with the ability to convey information clearly and professionally across different audiences.
  • Creative and analytical writing skills, with strong computer proficiency and a willingness to learn and adapt to new technologies.
  • Exceptionally tech-savvy — must be comfortable exploring new software, web applications, and digital tools. Should be able to troubleshoot issues independently and find efficient workarounds when tasks become challenging.
  • Strong research and analytical abilities, with a keen eye for improving processes, workflows, and overall usability.
  • Knowledge of SaaS or EdTech platforms is an added advantage, especially familiarity with cloud-based tools and online learning systems.
  • Highly organized, detail-oriented, and adaptable in a fast-paced and evolving work environment.
  • Strong attention to detail and a commitment to quality, ensuring accuracy and consistency in all tasks.

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