AR Collections Associate

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more, Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About The Role
The Commure Accounts Receivable (AR) team is looking for exceptional candidates to support an ever expanding list of customers. We are a fast paced, growth oriented team that takes pride in exceptional work, and has fun while doing it. In this role, you will be responsible for a list of customers and ensuring that they get current on their AR account and stay current by leveraging systems, teamwork and communication. Those who succeed in this role will be great communicators, excellent problem solvers, and above all else, proactive. This is an on site night shift role and will report to the Global AR team in the US.

What You'll Do

• Manage a list of customers and ensure they pay in a timely manner.
• Problem solving complex collection issues, managing customer and company interests through follow-ups, phone calls and emails.
• Report on customer status, working closely with multiple departments address slow payers
• Assist in month end bank reconciliation
• Manage Cash Application

What You Have

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 1 year job experience or internship
• Strong written and verbal English communication skills is a MUST
• Proficiency in Microsoft Office Suite (excel, word) and Google Suite
• Must be able to work in our Dhaka office.

Good to have

• 1 - 2 years job experience at a US based company
• 1 - 2 years experience in Accounts Receivable, Sales or Finance

Shift Detail

• Night shift, 9:00 pm - 6:00 am (Monday to Friday) Bangladesh local time
• Hybrid shift, 6:00 pm - 3:00 am (Monday to Friday) Bangladesh local time

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in
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. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.